Customer Support

1 week ago


Belfast, United Kingdom VANRATH Full time

VANRATH are delighted to be assisting a leading Tech focused - Fantastic Company - with a **Customer Support - Collectionsv** individual to work within the Collections team in the company.
- Life experience to understand the financial challenges customers go through / meeting of minds/ empathy
- Beneficial if you have run a household i.e. understand budgeting/debt struggles

The role is based in **Belfast City Centre** - Monday - Friday (Permanent) - After probation period of 3 months is passed then **Hybrid** working is offered.

**Salary**

£22,500 - £25,000 + £2,500 share options + other Additional Benefits (Top Company). Some of the best benefits on the market (full benefits package available upon request)

**The Ideal Person**
- Customer Support / or Admin experience / or Collections experience
- Great relationship builder
- Strong People skills
- Strong negotiation skills to support with the reduction of outstanding payments,

**Responsibilities**

You’ll work alongside other passionate and motivated team members who are either experienced customer advocates or credit controllers with a proactive mindset.

You'll own workflows to speak with customers and hone your skills to build and negotiate positive outcomes. Once established, you’ll develop yourself and team by being curious and discovering new improved ways of working.
- Full Job spec available upon request

IT recruitment was VANRATH’s next big venture and in 2004 the team has grown the IT business into the largest IT recruitment business in Northern Ireland.

As the business continued to grow, naturally the team also expanded and the need for additional office space was identified, which was when we bought Victoria House.

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00-£25,000.00 per year

**Benefits**:

- Company pension

Work Location: In person

Reference ID: CSC-VRATH



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