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Travel Partnership Co-ordinator

2 weeks ago


Ellesmere Port, United Kingdom Chrysalis People Solutions Full time

Are you an experienced Partnerships Co-ordinator with a positive attitude and the ability to develop your skills, discovering new ways to challenge yourself? Do you want to be a key part of a growing business where you can flourish and gain invaluable experiencewithin the Travel industry? If so, this could be the job for you

We are excited to be working on behalf of the UK's leading Inclusive tour flight consolidator to recruit a Travel Partnership Co-ordinator to join their growing and ambitious team based in Ellesmere Port. As a Partnership Co-Ordinator, you'll be responsiblefor developing, maintaining, and ensuring the sales function runs smoothly and efficiently whilst ensuring the onboarding process is industry leading. We are looking for an enthusiastic, hardworking individual with good communication skills and customer serviceexperience. Knowledge and experience in the Travel Industry is an advantage.

This is an exciting opportunity to be part of a growing and ambitious organisation and as such our client is offering a competitive starting salary and attractive benefits package. This is a full-time office based role with the potential to work in a hybridcapacity after training.

**Role**:
As Travel Partnership Co-Ordinator, you'll be responsible for developing, maintaining, and ensuring the sales function runs smoothly and efficiently whilst ensuring the onboarding process is industry leading. We are looking for an enthusiastic, hardworkingindividual with good communication skills and customer service experience. Knowledge and experience in the Travel Industry is an advantage.

**Responsibilities**:

- Set up new accounts in line with the company onboarding process, ensuring first impressions are of the highest standards
- Cross selling products during the onboarding process to maximise sales
- Manage the day-to-day workload of the department and be the first point of contact for any general escalations.
- Manage the team's inbox
- Maintain and improve administration processes and follow through all current company policies and procedures to meet the highest possible standards
- Providing the wider team with updates/ feedback and any important information across all business streams
- Maintain appropriate records on clients and sales activities within our CRM system
- Representing the company at trade events in a professional manor
- Attend internal meetings and feedback relevant intel to the team
- Creating process documents and ensuring they remain updated

**Essential Skills**:

- Organised and Responsible; ability to organise the inboxes and take on various responsibilities
- Supportive; ability to support other members of the Business Development Team and help to achieve set goals by keeping communication clear, open, and honest.
- Positive Attitude and Eager to learn; ability to develop your skills, discover new ways to challenge yourself and to think outside the box
- Self-Motivating: ability to work independently and meet set deadlines
- Team Player: ability to be reliable and adapt quickly and easily. Understanding individuality and encourage creativity
- Analytical Problem Solver: ability to identify a problem and generate solutions using key knowledge

**Key Benefits**:

- Opportunity to be part of a growing and ambitious organisation
- Hybrid Working Policy to enable combined remote/office working
- A range of company benefits including an on-site gym and bar
- Generous holiday allowance