Contact Centre Trainer

6 days ago


Newport, United Kingdom CCP Full time

I'm delighted to once again be supporting this fantastic growing organisation as they look to recruit a contact centre trainer to join their business.
My client is one with an entrepreneurial and acquisitive approach to growth and their existing contact centre operations currently consists of around 350FTE over 5 sites, both onshore and offshore. This continues to grow.
The contact centre trainer will take responsibility for delivering a mix of in person, classroom-based training as well as some remote, virtual training and this will be new starter induction training and existing agent up-skilling and training following processre-engineering.
**To be considered for this role, you MUST**:

- Have contact centre training experience OR have worked previously as a senior customer service agent within a contact centre
- Possess the ability to work autonomously within a standalone role
- Live within commutable distance of Cardiff
- Be keen to progress and grow with the role and the wider business



  • Newport, United Kingdom Cordant Contact Centre Full time

    **We are currently recruiting for a customer service/ administrator to join an existing team on a government campaign.** You will provide a range of straightforward, routine services often as part of a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non-routine...

  • Call Handler

    2 days ago


    Newport, United Kingdom Cordant Contact Centre Full time

    **Call Handler - Newport Full Time 6 Month FTC £9.74p/h - Paid Weekly Flexibility needed Monday-Sunday 7am-8pm** We are currently hiring for call handlers to assist our client from their Newport offices in the NP10 postcode. Assisting customers and clients with queries and transferring them to the relevant departments needed. **Key Responsibilities**: -...

  • Hospitality Trainer

    2 weeks ago


    Newport, United Kingdom Celtic Collection Full time

    **JOB TITLE - **Learning and Development Trainer **DEPARTMENT - **Talent and Development **CONTRACT TYPE - **Full Time - Permanent **HOURS OF WORK -** 40 hours per week **OVERVIEW** Are you looking for an opportunity to use your hospitality expertise to inspire, develop and strengthen our teams’ skills ensuring we deliver exceptional...

  • Data Administrator

    1 week ago


    Newport, United Kingdom Newport Health Centre Full time

    Data Administrator - Newport Health CentreFull time (37.5 hpw) prefferred to be worked Monday - Friday.Part time applications will still be considered.We have an exciting opportunity for a Data Administrator to join our forward thinking, supportive and friendly training practice.This role will primarily involve servicing our patient community via accurate...


  • Newport, United Kingdom Admiral Group Plc Full time

    (This is a hybrid role, and it requires travel to our Cardiff office at least once a week) We are looking for an Agile & Lean Centre Manager to shape the direction of our Agile & Lean learning programmes and act as a centre of excellence for business agility. This is an exciting opportunity to shape the future of learning and agility across the organisation....


  • Newport, United Kingdom Agri-EPI Centre Full time

    ABOUT THE COMPANY As one of the four Agri-Tech Innovation Centres established as part of the UK Agri-Tech Strategy, Agri-EPI Centre is responding by driving the growth of agricultural technology. Supported by Innovate UK, we are committed to the delivery of research, development, demonstration and training in precision agriculture and engineering for the...

  • L&D Lead

    1 week ago


    Newport, United Kingdom Blue Eskimo Full time

    L&D Lead – Agile & Lean £50K-£60K Basic Salary Wales (1 x a week) Our client, a well-established business, is seeking an L&D Lead with a focus on Agile and Lean to shape the future of business agility and learning. This role sits at the heart of their L&D function, acting as a centre of excellence for Agile, Lean, and complementary practices. You’ll...

  • L&D Lead

    6 days ago


    Newport, United Kingdom Blue Eskimo Full time

    L&D Lead - Agile & Lean £50K-£60K Basic Salary Wales (1 x a week) Our client, a well-established business, is seeking an L&D Lead with a focus on Agile and Lean to shape the future of business agility and learning. This role sits at the heart of their L&D function, acting as a centre of excellence for Agile, Lean, and complementary practices. You'll design...


  • Newport, Newport, United Kingdom NORSE GROUP Full time

    Cleaner – Gaer Community CentreNewportMonday to Friday, 7am-9am and 6:15pm-7:15pm£12.65/hourNewport Norse represents the highly successful joint venture between Norse Group and Newport City Council, providing contract cleaning services across the local area.We are currently looking to recruit an experienced Cleaner for Gaer Community Centre in Newport. It...


  • Newport, United Kingdom GP Practice in Wales Full time

    General Practitioner – Wellspring Medical CentreTo provide high-quality, patient‑centred primary care service to the practice population while adhering to GMC standards and NHS contractual requirements.Main Duties of the JobThe Salaried GP will provide high‑quality clinical care to patients, including consultations in person, by phone; diagnosing and...