Hospitality Trainer

**JOB TITLE - **Learning and Development Trainer
**DEPARTMENT - **Talent and Development
**CONTRACT TYPE - **Full Time - Permanent
**HOURS OF WORK -** 40 hours per week

**OVERVIEW**
Are you looking for an opportunity to use your hospitality expertise to inspire, develop and strengthen our teams’ skills ensuring we deliver exceptional experiences?

**WHAT ARE WE LOOKING FOR**
You will have a passion for the industry, be enthusiastic about training and have a proven track record in designing, building, and delivering interactive and engaging learning experiences whilst being a solutions-focused team player with a positive and supportive approach. The role will suit someone who enjoys utilising their knowledge and experience to help a diverse range of hospitality superstars reach their full potential. You will be an excellent communicator with strong organisational and administration skills with high attention to detail.

**WHAT YOU’LL DO**
As a Learning and Development Trainer, you will be at the heart of delivering the learning required to inspire and equip our teams across The Celtic Collection’s diverse range of properties, venues, and restaurants from 2 AA Rosette fine dining to award-winning British cuisine, Asian flavours, and International buffet. With a breadth of Learning and Development experience, you will be a versatile trainer, supporting the delivery of Food Service Academy training to both permanent and casual employees. Understanding 5* standards, you will continually work to ensure that an unsurpassed guest experience is consistently delivered across all the Celtic Collection.

**WHATS IN IT FOR YOU **
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts for you and your family just to name a few.
Our career development opportunities are as unique as you are, we pride ourselves in being part of your journey every step of the way, starting on your first day where you could start your personalised pathway in-house training course. We are sure you won’t be disappointed

**WHO ARE WE**
The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards.
Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses.
As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of Tŷ Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second Tŷ Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government.

**RECRUITMENT INFO**

Pay: £31,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site gym
- Transport links

Ability to commute/relocate:

- Newport, NP18 1HQ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Reference ID: req4066