Customer Service Advisor
1 week ago
**We are currently recruiting for a customer service/ administrator to join an existing team on a government campaign.**
You will provide a range of straightforward, routine services often as part of a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non-routine situations to others.
**Key Responsibilities**:
- Initial point of contact for customers
- Answer incoming calls within the time specified by the agreed service levels
- Ascertain and log the relevant information and call details to ensure right communication
- Monitor the status of open queries and to progress these to ensure that the contracted service levels are met.
- Escalate issues to the relevant Team Leader/OPS Lead as appropriate.
**Essential Skills**:
- Appropriate language skills (as necessary) - written work is required
- Customer facing telephone and call handling skills
- Proficient in all Microsoft Applications
**Desirable Skills**:
- Previous experience of working within a Contact Centre environment would be an advantage
**Pay**:
- £9.24/ hour paid weekly
**Contract**:
- 6 months temp
**Shifts**:
- 8am-4.30pm & 9.30am-6pm (rotational shift pattern)
**WFH, Thursday and Friday in the office (NP10)
Start date after checks are completed
Cordant People is an equal opportunities employer
-
Customer Service Advisor
4 days ago
Newport, United Kingdom Olleco Full time**Customer Service Advisor** **Newport, NP19 4PL** **£26,416 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...
-
Customer Service Advisor
2 weeks ago
Newport, United Kingdom Olleco Full time**Customer Service Advisor** Newport, NP19 4PL £22,660 per annum (plus uncapped commission structure) Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday (rising with service) As a Customer Service Advisor, you’ll help to deliver a high-quality service to customers and ensure orders are processed in line with delivery...
-
Customer Service Advisor
2 days ago
Newport, United Kingdom Pertemps Lloyds Full timeCustomer Service Advisor Location: Work from home upon completion of the training period Training location: Newport, South Wales Pay Rate : £10.58 per hour (up to £15.87 per hour with overtime rates) Working patterns: 5/7 days per week (set shift patterns) 35 hour working week Temporary role (ongoing basis) with a likelihood to be made permanent in the...
-
Customer Service Advisor
1 week ago
Newport, United Kingdom The Curve Group Full time**Customer Service Advisor** Do you have a background customer service? Is putting your customers' needs at the heart of everything that you do? Are you looking for a new and exciting role? If so, this could be a fantastic opportunity for you. Established in 1996 to provide flexible and accessible finance to SMEs across the country our client has since...
-
Customer Service Advisor
1 week ago
Newport, United Kingdom FMG Repair Services Full time**Salary up to £24,000 per annum**, depending on skills and experience, with bonus and company benefits This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Redruth. As part of a team of specialist Customer Service Advisors you are...
-
Customer Service Advisor
1 week ago
Newport, United Kingdom Page Personnel Finance Full timeThe successful **Customer Service Advisor** will be responsible for defined core administrative, operational and/or technical activities within a section or department. You will provide a range of straightforward, routine services often as partof a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances,...
-
Customer Service Advisor
4 days ago
Newport, United Kingdom Pertemps Network Group Full time**Customer Service Advisor**: - 058204774**£14.23 Per Hour** - Full Time**Temporary** **Newport, Newport** **Customer Service And Call Centre** **Job Description**: - We are looking for an experienced Customer Service Advisor for an immediate start ongoing temporary assignment based in Newport. - This is a full-time role and you will be required to...
-
Customer Service Advisor
2 weeks ago
Newport, United Kingdom Wales & West Utilities Full time**Customer Service Advisor** **Job details** **Salary**: £22,158 - £27,698 + 13.5% shift allowance **Business Area**:Business Services - Customer Services **Location**:Newport, South Wales **Contract Type**:Permanent (Full Time) **Working hours/pattern**:37 hours per week Monday - Friday on 3 rotating shifts - 8am-4pm / 10am-6pm / 12pm-8pm. There is...
-
Customer Service Advisor
4 days ago
Newport, United Kingdom Pertemps Lloyds Full time**Customer Service Advisor** Pertemps are recruiting on behalf of Lloyds Banking Group seeking Customer Service Advisors within their telephone banking departments. Lloyds Banking Group are committed to supporting customers, communities and businesses and have been doing so for over 320 years. If you are looking for a new role to gain fantastic experience,...
-
Customer Service Advisor
2 days ago
Newport, United Kingdom Pertemps Cardiff Full timeWe are looking for an experienced Customer Service Advisor for an immediate start ongoing temporary assignment based in Newport. Working within the busy Customer Service team you will provide a first-class service to customers ensuring all queries are dealt with in line with Standards of Service and duties will include: -- Taking inbound calls from clients -...