Customer Service Advisor

1 week ago


Newport, United Kingdom Olleco Full time

**Customer Service Advisor**
Newport, NP19 4PL
£22,660 per annum (plus uncapped commission structure) Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday (rising with service)
As a Customer Service Advisor, you’ll help to deliver a high-quality service to customers and ensure orders are processed in line with delivery schedules.
**A little bit about the role**:

- Consistently delivering amazing customer service to build rapport with our customers
- Identifying opportunities to grow the business by acquiring new customers and upselling to existing customers
- Managing accounts to ensure all contact details are accurate, discovering any potential issues and proactively create solutions to prevent the issues in the future.
- Cooperate with the operations team to improve efficiency and service for our customers
This is an amazing opportunity to help make a difference and save the planet by making a positive impact in a ground-breaking business who truly put safety at the heart of everything we do and have big plans for the future.
Olleco is on a mission to help protect the planet, working together with thousands of foodservice businesses to reduce greenhouse gas emissions by hundreds and thousands of tonnes. We are now looking for a Customer Service Advisor to join our team and helpus to continue to do things the right way for customers, colleagues and the planet.
With over 1,000 colleagues in multiple sites nationwide delivering excellence performance, we supply premium cooking oils, and collect organic waste, which is then converted into bio-methane, electricity, heat and organic fertiliser. We offer the human touchwith a local, community-based depots which seek to give back to those communities every chance we get.
Within a diverse and inclusive environment, you will have the chance to contribute to our H&S culture and help us maintain our reputation for operational excellence.
As a Customer Service Advisor based in the Newport depot, you will be a fundamental part of our team, enabling us to continue with our mission to serve the planet, a purpose we care strongly about and are committed to.
**Why join us?**:

- You’ll have the opportunity to make a difference, help us to become more successful and deliver more benefits to the environment
- We’re growing and so will you be able to develop your own career
- We provide opportunities for you to develop your career, we encourage continuous learning and pride ourselves on promoting from within
- Help us achieve even more amazing things
**What do we expect of each other?**:

- That each of us act like owners of this growing business
- We collaborate to enable us to be the best we can be - especially when it comes to safety and wellbeing
- We are committed to making food sustainable and ensuring that nothing is wasted so we encourage our colleagues to come forward with their ideas
- Focus on the things that matter and approach every situation proactively and with agility
Interested?
What are we looking for? As you can imagine, you’ll need a broad range of personal skills to succeed, but we don’t expect you to have everything from the start We will coach, train and support you, it’s more important that you have the right interpersonalskills and the intelligence to grasp our business and take us forward.
Other organisations may call this role Customer Service Executive, Customer Service Assistant, Customer Service Rep, Customer Support Advisor, Customer Support Representative, Customer Care Advisor, or Customer Service Administrator.



  • Newport, United Kingdom Olleco Full time

    **Customer Service Advisor** **Newport, NP19 4PL** **£26,416 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...


  • Newport, United Kingdom The Curve Group Full time

    **Customer Service Advisor** Do you have a background customer service? Is putting your customers' needs at the heart of everything that you do? Are you looking for a new and exciting role? If so, this could be a fantastic opportunity for you. Established in 1996 to provide flexible and accessible finance to SMEs across the country our client has since...


  • Newport, United Kingdom FMG Repair Services Full time

    **Salary up to £24,000 per annum**, depending on skills and experience, with bonus and company benefits This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Redruth. As part of a team of specialist Customer Service Advisors you are...


  • Newport, United Kingdom Page Personnel Finance Full time

    The successful **Customer Service Advisor** will be responsible for defined core administrative, operational and/or technical activities within a section or department. You will provide a range of straightforward, routine services often as partof a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances,...


  • Newport, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 058204774**£14.23 Per Hour** - Full Time**Temporary** **Newport, Newport** **Customer Service And Call Centre** **Job Description**: - We are looking for an experienced Customer Service Advisor for an immediate start ongoing temporary assignment based in Newport. - This is a full-time role and you will be required to...


  • Newport, United Kingdom BES Goole Full time

    Bailey Employment Services are currently recruiting for Lloyds Banking Group in Newport. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team. **As a Customer Service...


  • Newport, United Kingdom Wales & West Utilities Full time

    **Customer Service Advisor** **Job details** **Salary**: £22,158 - £27,698 + 13.5% shift allowance **Business Area**:Business Services - Customer Services **Location**:Newport, South Wales **Contract Type**:Permanent (Full Time) **Working hours/pattern**:37 hours per week Monday - Friday on 3 rotating shifts - 8am-4pm / 10am-6pm / 12pm-8pm. There is...


  • Newport, United Kingdom Pertemps Lloyds Full time

    **Customer Service Advisor** Pertemps are recruiting on behalf of Lloyds Banking Group seeking Customer Service Advisors within their telephone banking departments. Lloyds Banking Group are committed to supporting customers, communities and businesses and have been doing so for over 320 years. If you are looking for a new role to gain fantastic experience,...

  • Customer Service Advisor

    13 minutes ago


    Newport, United Kingdom Pertemps Cardiff Full time

    We are looking for an experienced Customer Service Advisor for an immediate start ongoing temporary assignment based in Newport. Working within the busy Customer Service team you will provide a first-class service to customers ensuring all queries are dealt with in line with Standards of Service and duties will include: -- Taking inbound calls from clients -...


  • Newport, United Kingdom The Curve Group Full time

    Established in 1996 to provide flexible and accessible finance to Small and Medium sized businesses across the country our client has since grown to become one of the UK’s largest finance houses. From this continued success they are now looking to add to their growing _Customer Service Team_ based in their head office in Newport. Putting customers at the...