Call Centre Agents

10 hours ago


Leeds, United Kingdom Brook Street Full time

Brook Street Recruitment are happy to be partnered with a highly successful financial services company based in Leeds, in brand new modern offices. This client is an industry leader for specialising in trust funds, saving bonds, mortgages and over 50's life insurance.

They are looking to recruit Call Centre Agents for this brand-new location in Leeds.
- Sales experience (preferably cold sales/cold calling/field sales/outbound sales/car sales/estate sales)
- The client is also happy to see retail/hospitality/customer service people, but must be good on the phone/experienced hitting targets/up selling

**Skills / Experience / Knowledge**:

- Good understanding of CRM systems.
- Knowledge of Contact Centre work-flow and telephony technologies
- Excellent Objection handling skills
- Previous cold calling experience is essential
- Results Focused
- Able to use procedures and controls required to identify, mitigate, and manage risks, complaints, breaches and to protect client assets and support business continuity plans
- Excellent written and verbal communication skills
- The ability to prioritise, multitask and manage time efficiently.
- Team Working

**The package**:

- Salary on offer £23,000+ Commission DOE
- Based in LS15
- First 3 months guaranteed bonus
- Hours: Mon
- Fri 9:00-5:30pm (week one), (week two) 10:00- 6:30pm
- Job is fully office based and permanent
- Competitive salaries and a generous annual bonus scheme.
- 25 days paid holiday, plus bank holidays. Holidays increase with service and there is the ability to purchase additional leave each year.
- Employee assistance and wellbeing programmes
- Opportunities to grow and broaden skills with training, team building and management development programmes.
- Up to three paid days a year to volunteer at a local charity of your choice
- Enhanced maternity, paternity, and adoption leave


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