User Researcher

2 weeks ago

London, United Kingdom Zebra People Full time

**Location** London
- **Salary** Up to £50,000
- **Type** Permanent
- **Start Date** ASAP

Or call Shreya Chauhan

07808 795 751

This global research consultancy that specialise in technology and media are looking for a User Researcher to join their growing team

**The client**:
They have an amazing roster of clients including Google, BBC and Spotify that they provide strategic advice and insights to in order to support there unique and varied challenges - projects could be anything from looking into what makes apps discoverable, to understanding how TV viewing behaviour has evolved.

Anything else?
- No two projects are the same, the work is always interesting
- There’s around 60 people based in their London office, and everyone is super passionate about what they do
- A lot of their clients come back again and again, which speaks volumes

**The role**:
You’ll be working alongside their Senior UR on an existing piece of business that involves rapid research for a tech giant, but you’ll also have the opportunity to get involved in other ad hoc projects with other clients.

Your role will also involve:

- Liaising with the client, and working alongside their Senior User Researchers
- Working collaboratively with the development team
- Qualitative interviewing, analysis and reporting
- Having strong organisational and time management skills

And more

**What they’re looking for**:

- You’re super confident in your research abilities
- You’re a self-starter and can work autonomously (although support and mentorship is there)
- You’ve got a real interest in the B2B space, specifically working with developers
- You’ve got a personal interest in the game/app development space
- You’re happy to run projects on your own
- You can distill and communicate findings really well
- You’re confident working with important stakeholders

**What can you expect From them?**
- Strong mentorship from their Head of User Research, who has over 20 years’ research experience to draw from
- As their third research hire there’s a ton of opportunity around how your role can develop
- They’re super collaborative in the way that they work

**And the other stuff**
- Performance based bonus
- Annual personal training budget
- Private healthcare
- Day off for your birthday
- Payment of a professional subscription
- A range of social events to get involved with

**Salary**: Up to £50,000

**WFH Policy**: 3 days/week in London office

**Interview process: 3 stage**

(1st) A 45 minute with the Head of User Research about your experience and the role

(2nd) You’ll be asked to prepare a 10 minute presentation, followed by a Q&A session

(3rd) In-person chat with more senior members of the team

**We welcome diversity**:
We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

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