User Researcher

21 hours ago

London, United Kingdom Public Sector Resourcing Full time

**User Researcher - **Inside IR35**

**Contract Term**:12 months

**Contracting Authority**:UKSV - UK Security Vetting

***

**Location**:Hybrid - 2 days per week in either Glasgow, York, Bristol, Manchester or London.

As a User Researcher you will contribute to the planning, design and implementation of research activities with users to gain an understanding of users and their needs and user-test services.

You will be expected to ensure teams take a user-centred, evidence-based approach to service design and delivery and develop and assure sound user research practices.

**Essential**:

- Analysis and synthesis - You can help the organisation adopt a wide range of analysis and synthesis techniques and assure, improve and innovate their practices to generate clear and valuable findings.
- Inclusive research - You can help teams understand the diversity of users of government services and know how to include all kinds of users in appropriate research activities. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users.
- Research Skills - You can help the organisation adopt a wide range of user research methods and lead a community of practice to help the organisation continually assure, improve and innovate their user research.
- Society and technology - You can help teams understand how digital technology is changing user behaviour, and the challenges and opportunities for design and delivery of government services.
- Strategic insight - You understand organisational goals and challenges and can align research activities across teams to inform policy and proposition.
- Technical understanding - You know about the technologies used to build and operate digital services and can collaborate closely with colleagues in different digital disciplines.
- User-centred and Agile practices - You understand and have experience of a range of user-centred practices and can help inexperienced teams adopt user-centred practices and embed them into their agile workflow. You can advocate for user research and engage sceptical colleagues and stakeholders.

**Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.**- Please be aware that this role can only be worked within the UK and not Overseas._

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