Global Service Delivery Coordinator

**Description**:
Join our Global Services team as a Global Service Delivery Coordinator

We are on the look out for customer service professionals who are ready for their next challenge.

Located within the vibrant community of Hoults Yard, our modern offices provide an inspiring work environment. Situated on the edge of the Ouseburn Valley, you'll have access to flourishing creative networks, rich local heritage, and a lively social scene.

**About the opportunity**:
You will act as a trusted point of contact for our clients and global partners. You’ll ensure compliance with international regulations and deadlines while maintaining exceptional service standards. Thriving in a solutions-driven environment, where attention to detail and the ability to streamline processes are key. By managing and coordinating the delivery of accounts, compliance, HR, and payroll services, you’ll play a pivotal role in supporting our clients’ success on a global scale.

Key responsibilities include
- Serve as the first point of contact for clients and international partners
- Oversee and manage the delivery of accounts, compliance, HR, and payroll services through our global partner network
- Process adherence by following timelines and international regulations

**About you**:
You are an **excellent team player**and posses strong** communication**skills. You will have a **client-centric** mentality, with the focus always being on outstanding service. You have a **solutions driven**approach to problem solving and are **adaptable** with a **can-do attitude**. We are looking for someone with keen **attention to details**, who is **highly organised** and skilled in interpreting large **volumes of data**.
- Further information regarding this role can be found in the attached job description._

**What's in it for me?**:
At Cintra, we firmly believe that our employees are the cornerstone of our success, and investing in their growth is synonymous with investing in the future of our company. As part of our commitment to nurturing our team, we are proud to offer:

- A competitive salary with generous quarterly bonus opportunities
- Hybrid and flexible working arrangements supporting your work-life balance
- Employer matched pension contribution to 5%
- Wellbeing support through our company paid cash plan and employee assistance program which includes spa and gym discounts
- Onsite discounted parking
- And more

We go the extra mile to strategically invest in our employees by providing them with invaluable learning opportunities to propel their careers forward. Our commitment to continuous employee training ensures that knowledge remains up-to-date, skills stay sharp, and confidence continues to grow. We firmly believe in empowering our workforce with the tools they need to thrive and succeed.

**About Payroll Software & Services Group**:
Established in 2019, the PSSG specialises in delivering top-notch software and outsourcing solutions for HR, Payroll, and Business Support across the UK, Ireland, and international markets.

Payroll, serving as the foundation of all employee-employer relationships, ensures accurate and timely compensation, while HR provides vital support, training, and development to unlock the full potential of individuals and create a harmonious work environment.

With a team of dedicated professionals and supported by financial investment from esteemed private equity firm Tenzing, we are poised for even greater success. This is an exciting time to join the PSSG, as numerous opportunities for career advancement and progression await those who are ready to seize them.

Join us in shaping the future of HR & Payroll as we continue to expand our horizons and make a lasting impact in the industry.