Relationship Executive

Community spirit. Ceaseless ambition. Passion that just keeps growing.

**Relationship Executive (London & South East)**

£26,000 - £28,000 plus benefits

**Reports to**:Divisional Manager

**Directorate**:Marketing, Fundraising & Engagement

**Contract**:Permanent

**Hours**:Full time 35 hours per week (open to flexible working and compressed hours)

**Closing date**:19 November 2024

**Recruitment process**:Competency based interview

**Interview date**:From the week commencing 2 December

**At Cancer Research UK, we exist to beat cancer.**

At Cancer Research UK, our pioneering research has helped double survival rates in the last 40 years but there is much more that we want to do. Our Relationship Executives inspire and engage with our communities to enable us to raise the funds we need to continue this life saving research. We now have an amazing opportunity for you to join the UK’s leading cancer charity whose science holds the solution.

**What will I be doing?**
- Manage initial and ongoing contact for low, mid value and light touch relationships including and not limited to; individuals, fundraising groups, corporate organisations, and Will writing service acquisitions within the region
- Provide timely contact to supporters at various stages of their fundraising journey, providing reward, recognition, and fundraising materials as required to increase long term loyalty and increase propensity to leave a gift in their Will
- Support the development of a robust prospect pipeline of opportunities, identifying and cultivating leads with a strong focus on lifetime value to CRUK, re-engaging lapsed supporters and generating potential leads in collaboration with the Acquisition team
- Identify supporters with high value potential or specific stewardship requirements across income streams and pass relationships to the Relationship Manager to maximise income and build long term relationships, including legacy journeys
- Responsible for achieving agreed income target and support regional budgets by reporting on and setting monthly targets
- Work with wider divisional team and drive supporter recruitment and re-engagement
- Ensure supporter records are entered and maintained on systems and associated pipelines

**What are we looking for?**
- Experience of providing excellent customer service with great organisational and time management skills
- Strong communication skills, in both verbal and written form with an ability to influence others using clear, candid communication - predominantly over the phone
- Good listening skills to build effective and valuable relationships with supporters
- Ability and confidence to solve straightforward problems with the direction, guidance and support of colleagues
- Build internal networks for collaboration and knowledge sharing across the region and department, with experience of working with colleagues to find new or better ways to do things and to make changes appropriately
- Excellent attention to detail and experience of entering and managing data in a database system
- Ability to use database to identify warm supporters to transition to relevant teams across the wider team.

Our organisation values are designed to guide all that we do.

**Bold**:Act with ambition, courage and determination

**Credible**:Act with rigour and professionalism

**Human**: Act to have a positive impact on people

**Together**:Act inclusively and collaboratively

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

**What will I gain?**

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

**How do I apply?**


Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.