Client Relationship Executive

23 hours ago

London, United Kingdom Ekco Full time

**About Ekco**:
Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers’ existing technology investments.
- ️ In a few words, we take businesses to the cloud and back

We have over 350 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland.

**About the role**:
Ekco are looking for a Client Relationship Executive to join our UK Commercial team, to create and nurture our relationships with customers.

Your goal will be to help us ensure our existing clients are satisfied via a prime “after sales-care”.

**Your Mission**:

- Act as point of contact and build relationships with clients, customers and vendors
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Help sales team up-sell or cross-sell services and products
- Study competition to find new ways to retain customers

**Essential Skills / Experience**:

- Experience as a Client Relationship Executive
- Proven track record of meeting and exceeding targets
- Background in customer service
- Regular use of CRE and Marketing Automation Tools (i.e. Hubspot)
- Impeccably spoken and written English
- Social and outgoing and easily able to build relationships
- Proficient with all facets of MS Office

**Why Ekco?**
- Ranked as Ireland's 4th fastest growing technology company in the Deloitte Fast50 Awards
- ️ VMware & Veeam top partner status
- Ekco are committed to cultivating an environment that promotes diversity, equity, inclusion and belonging
- We recognise the value of internal mobility and encourage opportunities for internal development & progression
- ✨ Flexible working with a family friendly focus are at the core of our company values

**Benefits/ perks**:

- ️ Time off - 25 days leave + public holidays
- x1 day Birthday leave per year
- Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice
- Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice
- Private Medical Healthcare with Bupa (post probation)
- Discounted Dental Insurance with Bupa (via salary sacrifice)
- Regular EkcoEats socials - monthly lunch in the office for all
- ️ EkcOlympics - a global activity for fun
- Learning & development - Unlimited access to Udemy learning platform
- A lot of responsibilities & opportunities to grow (also internationally)

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