HR Coordinator

HR Coordinator

GB-ENG-Daventry

Description
**Location: Dunton Essex - This role will require you to be Hybrid working so 3 days in the office and 2 days at home.**
**12 MONTHS FTC**

At Percepta, we bring first-class service across each market we support. As an **Human Resources (HR) Coordinator **in the** United Kingdom (UK)**, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

**What You’ll Be Doing**:
The **HR Coordinator** will support day-to-day human resources operations and special projects. This position will be responsible to provide HR and administrative support; including human resources processing, recruitment assistance, on-boarding, and general HR inquires.

**During a Typical Day, You’ll**

HR Administration
- Assist with maintenance and update of corporate policy/procedure documents
- Ensure all paperwork for employee status changes are complete, logged, updated on Human Resources Information System (HRIS) and filed appropriately
- Maintain all employee files and the HRIS and coordinate with HR team and/or HR Management for anything incorrect or missing
- Refers employees with employee relations issues to appropriate HR Business Partner or HR Manager
- Maintain information on bulletin boards, SharePoint and insures adequate supply and availability of personnel-related forms
- Be responsible for ensuring all Employee Engagement communications are distributed in a timely manner and complete any admin resulting from engagement activities
- Maintain confidentiality of all personnel related issue
- Ensure compliance with General Data Protection Regulations (GDPR)
- Work on activities and/or projects as requested by HR team and/or HR Management

Employment
- Assist with the generation of offer letters and new hire on-boarding procedures, as well as conduct new hire orientation as and when required
- Create new hire offer packs, track return off and audit new hire paperwork for completion prior to filing including chasing up any missing paperwork
- Ensure all employee documents are compliant with local labor law and that all information is entered accurately in the HRIS for all new hires at least five days prior to their first day of employment

HR Systems and Benefits
- Use the HRIS to perform employee record maintenance and new hire set up, including personnel folders and applicant input
- Coordinate Health and Wellness Initiatives with the Site Admin and Percepta/TTEC Benefits team
- Answer basic benefits questions for employees seeking assistance
- Assist payroll with timekeeping system updates needed within the HRIS and/or general timekeeping questions from employees

**What You Bring to the Role**:

- Further Education college or similar: A-Levels/ Highers/ONC or relevant experience
- Level 3 CIPD or working towards is ideal but not essential
- Previous practiced HR administrative support experience required
- Previous Human Resource Information Systems (HRIS) experience preferred
- Knowledge of how the HR function works and supports the business

**What You Can Expect**:

- 22 days annual leave to start - increases by 1 day on the anniversary of your start date for the first 5 years, meaning a potential maximum of 27 days annual leave, plus bank holidays
- Life Assurance - 4x annual salary, contributory pension scheme, private medical and comprehensive travel insurance for you and your family in line with Scheme rules
- Discounted dental scheme, discounts on brand new vehicles and Employee Assistance Program (EAP)
- Free eye test with money towards new glasses

**About Percepta**

Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them _every_ _day_. As a Percepta team member, you can expect:
**Culture of Service** - to be treated like you are the customer from day one
**Teamwork**_ _**- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions
**Respect**_ _**- a team that is accountable, dependable and gives you their full attention

**Proactive**_ _**- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization

**Career** **Growth** - lots of learning opportunities for aspiring minds

**Diversity** - be a part of our growing diverse and community-minded organization that is all about having fun

**Competitive Compensation** - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.