Contact Centre Agent

2 weeks ago


Cambridgeshire, United Kingdom Venn Group Full time

**Contact Centre Agent - Job Opportunity via Venn Group**

**Recruitment Agency Reference: 34846**

**Location**:

- Cambridgeshire

Duration:

- 3 months+

Hours:

- 37.5 hrs per week

**Salary**:

- £10.28 per hour + holiday pay

**Your duties will include**:

- Being the first point of contact for people telephoning, offering an operator service and handling all incoming calls on the Contact Centre consoles
- Ensuring that an effective service is provided to all stakeholders, both internal and external
- Using the correct salutation and communication standards when handling calls, in line with the company’s procedures
- Excellent customer service skills with demonstrable experience
- Strong communication skills
- Personable and friendly manner
- Confident under pressure

If you are interested in this position please submit your CV below



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