Global Service Manager
2 weeks ago
An opportunity for a **Global Service Manager** has become available within a team based in St Ives, Cambridgeshire. The company design and manufacture special purpose industrial machinery and their products are in all corners of the world.
As well as looking after UK customers, you will be overseeing areas such as the USA, Europe, South America, Thailand, India, Indonesia, Japan and Malaysia
Full product training will be provided. There will be frequent and regular overseas travel to support engineers. This attracts an additional OTE which can take your salary up to around £60k. When not traveling, you will be based at the workshop/office in StIves, so should live close to the area.
**The Role**:
- Develop and implement service standards and procedures
- Supervise the service delivery team
- Maintain customer relationships and improve response and delivery times
- Update service methods to improve overall efficiency
- Resolve any service problems and customer complaints
- Advise customers on equipment operation, care and maintenance
- Arrange overseas travel for yourself and other engineers by liaising with customers and agents
- Provide costing information for quotes for service work and breakdown visits
- Manage van stock control where additional parts are required for special visits
- Provide team members with information needed for special upgrade or overhaul work
**About You**:
- Solid knowledge of Hydraulics, Pneumatics and electrics
- Excellent interpersonal and customer service skills
- Strong leadership ability and team spirit
- Good written and verbal communication skills
- Superb organisational skills
- Problem-solving skills
- Working knowledge of Microsoft Office
**What's in it for you?**
- £45k (£55-£60k OTE for overnight allowance)
- 25 days holiday (lieu days gained from weekend travel)
- Company Pension
- Private health cover with overseas travel insurance
- Company credit card for travel
- Laptop
- Company Mobile phone
This company look after their staff very well and consequently, people seem to stick around for many years. For more info on the role, please contact Jen Richardson or Bryn Jones at **The ONE Group**on.
-
Global Service Product Manager
1 week ago
Cambridgeshire, United Kingdom Page Group Full timeThe Global Service Product Manager is in charge of driving the long-term profitable growth and marketing of the company's Analytical service offering globally, by developing, productizing, and managing common services, according to market needs and Analyticalbusiness line strategy and targets. **Client Details** One of the world's leading engineering...
-
Service Transition Manager
7 days ago
Cambridgeshire, United Kingdom Concept Resourcing Full timeService Transition Manager - Service Manager - Transition Manager - Service Delivery Manager - Transition Manager - Project Manager - MSP - Hybrid - Work from Home - up to £45,000 + bonus + benefits **Service Transition Manager** **Up to £45,000pa + bonus + benefits** **Hybrid** **Global Technology Company** Concept Resourcing are looking for a...
-
Global Commodity Manager
3 days ago
Croydon, Cambridgeshire, United Kingdom Zotefoams Full timeZotefoams plc is a world leader in cellular material technology, with facilities in Croydon, UK; Kentucky and Oklahoma, USA; Brzeg, Poland; and Jiangsu Province, China (T-FIT). We produce lightweight foams for a wide range of markets including sports and leisure, aviation, automotive, and healthcare. Zotefoams also owns and licenses patented technology and...
-
Global Commodity Manager
3 days ago
Croydon, Cambridgeshire, United Kingdom Zotefoams Full timeZotefoams plc is a world leader in cellular material technology, with facilities in Croydon, UK; We produce lightweight foams for a wide range of markets including sports and leisure, aviation, automotive, and healthcare. The Global Commodity Manager for Indirect Spend will lead strategic sourcing across all indirect categories including capital equipment,...
-
Hil System Configuration Engineer
3 days ago
Cambridgeshire, United Kingdom PE Global Full time**PE Global is currently recruiting for a HiL System Configuration Engineer for an initial 12-month contract role with a leading manufacturing client based in Stevenage - hybrid role.** **Responsibilities**: - Developing and maintaining an Automation Desk / Python based test automation environment for others to use to develop test plans. - Advising others...
-
Supply Chain Manager
3 weeks ago
cambridgeshire, United Kingdom Chase Global Full timeJob Title: Supply Chain Manager Location: Cambridge – with flexible travel across the UK and Europe Job Type: Full time Industry: Aerospace/Defence | Start-ups & Scale-ups Reports to: Head of Manufacturing For this role... The ideal candidate will have experience coming through the ranks from a manufacturing environment, progressing their career from...
-
Military Provost Guard Service
2 weeks ago
Cambridgeshire, United Kingdom Army - Military Provost Guard Service Full time**LOCATION** - RAF Wittering The **MPGS** provides professional soldiers to meet armed security requirements at Royal Naval, Army, RAF and other MOD bases across the **UK Mainland**. Our primary role is to counter the terrorist threat posed to military bases within the UK. **Our duties include**: **Security incident management**, such as suspicious...
-
IT Compliance Manager
3 weeks ago
Cambridgeshire, United Kingdom Chase Global Full timeJob Description: IT & Compliance Manager Location: Note: This role requires the ability to obtain SC level British Security clearance) Our client is a defence technology company delivering integrated air defence and autonomous systems for allied and NATO-aligned nations. The successful candidate will be responsible for establishing IT compliance...
-
QARA Manager
1 week ago
Cambridgeshire, United Kingdom GxPeople Global Full timePosition: Quality & Regulatory Affairs (QARA) ProfessionalLocation: Cambridge (On-site) | Full-time or Part-time (flexible depending on experience)Overview:An innovative MedTech start-up is seeking an experienced Quality and Regulatory Affairs professional to lead and maintain compliance across ISO 13485, UK MDR, and EU MDR frameworks. The company is...
-
Information Technology Compliance Manager
3 weeks ago
Cambridgeshire, United Kingdom Chase Global Full timeJob Description: IT & Compliance Manager Location: Cambridgeshire, United Kingdom Salary: £75-100k DOE (Note: This role requires the ability to obtain SC level British Security clearance) Overview Our client is a defence technology company delivering integrated air defence and autonomous systems for allied and NATO-aligned nations. The successful candidate...