Dispatch Officer
7 hours ago
**Cardiff Galvanizers** is a family-run specialised protective coatings business based in South Wales.
Confident, pro-active, organised, conscientious and strong attention to detail. Cardiff Galvanizers is hiring for an **Dispatch Officer** with all of the above.
**The Role**:
Your role with us will be to manage all dispatch duties with our customers, along with processing sales orders and taking full responsibility for all cash sale jobs. This is a standalone role, but you will work closely with the wider team and will report into the Finance & Office Manager.
This role is incredibly varied, with everyday presenting a new challenge for you to gain new skills and work closely with a diverse range of people from colleague to customer.
This is a full-time, permanent position.
Office Hours: Monday to Friday, 7am - 15.30pm
**Your Responsibilities**:
- Entering a high volume of sales orders (ranges usually between 20-50 daily) onto SAGE
- Proforma invoicing
- Taking full responsibility for all cash jobs (pricing up and getting payment)
- Processing and receipting card payments in line with company procedure
- Raising any missing numbers/paperwork or queries to Goods Inwards
- Book all jobs on for Galvablast
- Contact customers on a daily basis via telephone
- Dispatch work to customers
- Working closely with the Transport Manager and Credit Control
- Liaise with Goods Inwards regarding jobs coming in and paperwork issues e.g. problems with weights, drilling, shot blasting, painting and powder coating
- Calculating drilling costs and inputting on job card
**What we are Looking For**:
- Previous experience with SAGE is essential
- Previous administrative or dispatch experience, or similar
- Excellent communication skills and telephone manner
- Ability to multi-task and desire to learn new skills
- Ability to work well with a diverse range of people
**What We Offer**:
- A friendly and positive office team working for a family-run business
- 20 days' annual leave plus 8 bank holidays (and then 1 additional day for every 5 years of service)
- Death in Benefits (after 6 months) x 1 yearly wage
- Regular social events
- Free tea, coffee and biscuits
- Office working (no home working) which is benefit to some after the lockdown
- Christmas - a site shut down over the Christmas period, Christmas raffle and Christmas party
**Job Types**: Full-time, Permanent
**Salary**: From £24,000.00 per year
**Benefits**:
- Casual dress
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application question(s):
- Have you used SAGE before?
**Experience**:
- administrative or dispatch: 1 year (preferred)
Work Location: In person
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