Service Coordinator

To assist in the coordination of the Estates Department, providing the team with financial support, ordering/stock control and general administration duties as well as providing a point of contact for incoming enquiries from internal colleagues, external visitors, and contractors.

**About Prior's Court**

Prior's Court was set up by Founding Patron Dame Stephanie Shirley, whose vision of a centre of excellence for children with autism became reality with the opening of Prior's Court School in 1999. We have since grown to support around 90 young people with autism aged between 5-25 years with the opening of Prior's Court Young Adult Provision in 2011.

Since opening, our support team has grown from around 20 to 500 and we have built a reputation as a leading edge educational, vocational, and residential facility for young people with autism. We are situated on 50 acres of parkland with various facilities including accommodation for our young people, a school with a wide range of facilities and offices.

**About the job**

An exciting opportunity has been created as Service Co-Ordinator within our Estates team giving you the opportunity to undertake a variety of tasks some of which are highlighted below. (Please refer to the full job description for all responsibilities).

This role is full time Monday-Friday (either 8am-4pm or 9am-5pm however on two days of the week it’s 9.30am-6.30pm. Those two days will either be Monday and Tuesday or Thursday and Friday
- To oversee our department visitor process by liaising with Reception to ensure they are aware of upcoming visits, welcoming contractors in the Estates Yard, verifying and taking copies of ID & DBS, arrange access fobs/supervision and completing a site induction for new contractors where required.
- To manage incoming requests for purchases by creating purchase orders, ordering stock, assisting with creating trade accounts, taking delivery of all incoming mail for the department, distributing stock to the various tradespeople, and signing off received invoices
- Provide reports from the ticketing system as requested
- Assist the Maintenance Supervisor in the allocation of helpdesk requests, ensuring the priorities are assigned correctly, information is correct and that they are assigned to the correct person
- Oversee the vehicle booking system alongside the Reception Team, ensuring that buses are dropped to the correct location, clean, fuelled and parked correctly. Ensure that buses are bought back to the yard once the trip is complete and liaising with Home Managers & Maintenance Supervisor when processes are not followed
- Monitor compliance by inputting data and informing management of upcoming expiry dates and booking in contractors to carry out routine works

Take responsibility for the coordination and control of the financial process relating to ordering, arranging PO’s, receipting goods, ensuring invoices are paid and assisting the finance team where required
- To support the Maintenance Supervisor in the creation & ongoing amendments of manuals for each home
- Working with the H&S team to ensure the action log is managed effectively, tickets are raised from audits and any administrative assistance is provided
- Working with the IT team to provide non-technical support with the helpdesk and other such administration duties as required
- Liaise with the Job Coach Team to help co-ordinate work placements for the Young People
- Liaise with the Training Team to ensure we support them when setting up for large events

Prior’s Court is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.

The different skills, experiences and backgrounds our employees bring to their roles create a workforce as diverse and individual as the young people we support and makes Prior’s Court a special place to work.

We strive for an inclusive environment where employees feel safe, engaged and supported to make a difference.

**Find out more about a career with a difference**

**Job Type**: Permanent

**Salary**: Up to £20,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay

Work Location: One location