Customer Service Coordinator

7 days ago

Thatcham, West Berkshire, United Kingdom English Provender Company Full time £29,500 - £32,000 per year

About Us

English Provender Company produce award-winning dressings, condiments and marinades for many of the UK's leading food manufacturers and retailers as well as nurturing our own brands: English Provender, Very Lazy and Newman's Own.

The Role:

To ensure we provide excellent customer service to our customers. Ensuring all orders are processed and meet the demands of the customers.

Job Title: Customer Services Coordinator

Department: Supply Chain

Reports To: Customer Services Manager

Key Tasks:

To process orders received from our customers on a daily basis ensuring accurate entry and that customer delivery dates/requirements are met in a timely manner, notifying customers of any discrepancies

To liaise with the planning/warehouse teams regarding any shortages/amendments and notifying customers accordingly ensuring accuracy and cost effectiveness

Liaising with distribution co-ordinator/hauliers to ensure all scheduled deliveries have been made

To be the primary point of contact on all issues internal or external relating to our service to customers.

Always portray a positive image of the company and its values in a professional manner.

Ability to encourage and participate in direct and tough debate to resolve issues

Promotes good teamwork by proactively building good working relationships with others

Able to communicate effectively at all levels

Maintain co-operative working with other departments to ensure continuous improvement

To ensure that the legality, safety, quality, authenticity of products is maintained through EPC, and to ensure they are produced to required specification

Any other duties which might reasonably be requested in association with this role in order to meet the needs of the business.

Please note this vacancy does not meet the minimum salary and skill requirements for sponsorship under the Skilled Worker category. Only those candidates who have a legal right to work in the United Kingdom [without requiring sponsorship from us] will be considered.

Benefits:

  • 31 days holiday

  • Free Parking

  • Employee Assistance Programme

  • Bereavement Leave

  • Company Events

  • Employee Events

  • Free Flu Jabs

  • Life Insurance

  • Referral Programme

  • Sickness Pay

  • Wellness Programme

  • Company Pension

  • Free/ Discounted Products

Job Types: Full-time, Permanent

Pay: £29,500.00-£32,000.00 per year

Benefits:

  • Bereavement leave
  • Canteen
  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Free flu jabs
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Referral programme
  • Sick pay

Ability to commute/relocate:

  • Thatcham: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

  • Food Service Assistant

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom WSH Group Full time £14,652 - £18,000 per year

    Company Description Title:  Food Service Assistant / BaristaLocation: Thatcham - ColthorpSalary: £12.21  Monday to Friday 10:30 - 14:30Benefits: 28 Days holiday including bank holidaysPlus your birthday off3 volunteering days3 days grandparent leave24 week's enhanced maternity leaveSecondary carer leaveWedding/commitment day leaveFree meals on...

  • IT Service Desk Team Leader

    5 days ago

    Thatcham, West Berkshire, United Kingdom Harrods Full time £40,000 - £70,000 per year

    We are seeking an experienced Service Desk Team Leader to join our IT team at Harrods in Thatcham. In this role, you will lead a team of service desk engineers, ensuring prompt and effective resolution of incidents and service requests. Your strong technical problem-solving skills will be essential in driving efficient and high-quality service delivery.About...

  • IT Service Desk Team Leader

    6 days ago

    Thatcham, West Berkshire, United Kingdom Harrods Full time £40,000 - £80,000 per year

    IT Service Desk Team LeaderWe are seeking an experienced Service Desk Team Leader to join our IT team at Harrods in Thatcham. In this role, you will lead a team of service desk engineers, ensuring prompt and effective resolution of incidents and service requests. Your strong technical problem-solving skills will be essential in driving efficient and...

  • Marketing & Events Co-ordinator

    3 days ago

    Thatcham, West Berkshire, United Kingdom Thatcham Research Full time £40,000 - £60,000 per year

    Marketing & Events Co-ordinator | Circa £32,300+ excellent benefits | 6-month FTC | HybridAre you passionate about marketing, events, and creating exceptional experiences? Join Thatcham Research as a Marketing & Events Co-ordinator and play a key role in delivering impactful campaigns and events that connect with our automotive, insurance and repair...

  • Member Relationship Lead

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom Women in Data® Full time £48,000 - £60,000 per year

    Circa£48,000negotiable + excellent benefits | Permanent | HybridWe have an exciting opportunity to join the Member Engagement team and bring fresh, creative ideas to the Member Success Engagement Strategy, keeping our Insurer members engaged and excited.In this role, you'll proactively build relationships and manage our CRM system to enhance the Member...

  • Family Hub Administrative Officer

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom West Berkshire Council Full time £25,000 - £40,000 per year

    Are you an organised and dedicated administrative professional looking to support the delivery of essential family services within our community? West Berkshire Council is seeking a Family Administrative Officer to join the Family Hub team, providing administrative support to ensure the smooth operation of our family hub services.Role And ResponsibilitiesAs...

  • Supervisor - Costa

    7 days ago

    Thatcham, West Berkshire, United Kingdom Moto Hospitality Full time £28,000 per year

    Supervisor£28,000 per annum - 40 hours per week*Address: Chieveley Services, M4, Oxford Rd, Hermitage, Thatcham RG18 9XX*As a Supervisor you will be the strong right arm to your store manager and empowered to run the unit like it's yours. The role is simple, to be an enthusiastic leader and brand ambassador to work within the nation's favourite coffee shop,...

  • Family Hub Administrative Officer

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom West Berkshire Council Full time £25,583 - £27,254 per year

    SalaryFrom £25,583 to £27,254 per annum, pro rata (Grade D)Contractual hours32BasisPart TimePackagePermanentJob category/typeEducationDate posted14/10/2025Job referenceREQ Are you an organised and dedicated administrative professional looking to support the delivery of essential family services within our community? West Berkshire Council is seeking a...

  • Weekend Night General Assistant

    1 week ago

    Thatcham, West Berkshire, United Kingdom BM Caterers Full time £20,000 - £35,000 per year

    We're a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Weekend Night General Assistant to join our team.Working days are Saturday and Sunday, 6PM until 12:30AM.Monitoring counters and chillers to make sure they're clean, well-stocked...

  • Nights Barista

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom Moto Full time £14,400 - £30,000 per year

    Barista - £14.40 per hour includes nightshift premiumShifts: 11pm - 7am, 14/21 Hours per weekAddress: Address: Chieveley Services, M4, Oxford Rd, Hermitage, Thatcham RG18 9XXAre you ready to be our next Costa Barista?Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa's finest...