Workshop Controller

Overview:
**Location: Chester Vauxhall & Kia**

**Contract type: Permanent, full-time**

**Working hours: (42 hours per week)** Mon to Fri 08:00 to 17:30 and Saturday as required

**Salary: up to £40,400 OTE** (including basic of £30,000 to £32,000 plus bonus)

An exciting opportunity has become available here in Chester at our Kia and Vauxhall dealership, as we’re on the lookout for an experienced Workshop Controller to join our dynamic team in our impressive facility. It is the perfect opportunity for a talented and enthusiastic Workshop Controller to advance their career with a world renowned brand. As a Workshop Controller, you will supervise and motivate our team of Technicians & Apprentices and pro-actively review and prioritise the daily workload.

As a Workshop Controller you will be a crucial part of our business and the Aftersales Department. You will be reporting into our Aftersales Manager who will be providing you with ongoing support to ensure that you have the tools needed to perform to the very best of your ability Furthermore you will also be able to do brand specific training which will enable you to progress within the motor trade industry.

**Responsibilities**:

- Ensuring that all working practices comply with company, DVSA, health and safety and OEM policy
- Making sure all service work is carried out correctly, competently and on time, with customer satisfaction in mind
- You will also maintain relationships with the vehicle manufacturer and provide support to Technicians during repairs and ensure that high standards are achieved and maintained within the workshop and surrounding areas
- Liaising with colleagues and other departments to ensure a top quality service for customers
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
- Assisting with technical challenges by going above and beyond to support the team and writing technical reports

Qualifications:
We are looking for someone who is friendly, confident and enthusiastic. The ability to roll your sleeves up and work as part of the team is essential, we are all one big family who supports each other and works towards the same goal. You must have previous automotive experience, preferably in a Franchised dealership. Due to the nature of this role a full valid UK driving license is a must.

**About us**: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

**Core Benefits**:

- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments

**Health & Wellbeing**:

- Eyecare vouchers to help cover vision care needs
- Smart Health - 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life's most challenging moments

**Financial Wellbeing**:

- MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection

**Leisure & Lifestyle**:

- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.