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Front of House Receptionist

2 weeks ago

Towcester, United Kingdom Brook Health Centre Full time

**Front of House Receptionist - £12.41 per hour**
**The Brook Health Centre, Towcester**
Rated 4.1 stars on Google by our patients

We are a friendly, busy GP practice looking for a professional, caring and organised **Front of House Receptionist** to join our team. You’ll be the first point of contact for patients, helping ensure they receive a great experience from the moment they arrive or call.

**We’re offering**:

- £12.41 per hour
- Either 32 hours per week, or two roles at 16 hours each
- A welcoming, supportive team environment
- On-the-job training provided
- Opportunity to make a real difference in the community

**Working hours to be covered**:

- Monday: 08:00 - 18:30
- Tuesday: 08:00 - 13:30
- Wednesday: 13:00 - 18:30
- Thursday: Off
- Friday: 08:00 - 18:30

**Key responsibilities include**:

- Welcoming patients and managing check-ins
- Answering calls and responding to patient queries
- Booking and managing appointments
- Keeping records up to date and accurate
- Supporting the clinical and admin teams

**We’re looking for someone who**:

- Has excellent communication and customer service skills
- Is calm, professional and well-organised
- Enjoys working as part of a team
- Ideally has reception or customer-facing experience
- Has good IT skills and attention to detail

**Why join us?**
We are a well-rated, patient-focused practice with a strong team ethos. If you're looking for a rewarding role with a sense of purpose, we’d love to hear from you.

**Job Type**: Part-time

Pay: £12.41 per hour

Expected hours: 16 - 32 per week

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount

Schedule:

- Monday to Friday

**Language**:

- English (required)

Work Location: In person

Application deadline: 30/05/2025
Reference ID: BHC16052025