Veterinary Receptionist

Join to apply for the Veterinary Receptionist - Part-Time role at IVC Evidensia UK. We have an exciting new opportunity at The Vet Centre for a part‑time Veterinary Receptionist to come on board and join our team. This is a fixed‑term contract lasting approximately 6 months. As our bright and bubbly Veterinary Receptionist, you will play a crucial role in ensuring smooth operations at the front desk. You will be responsible for greeting clients, scheduling appointments, answering inquiries, and providing general information about our services such as our Health Care Plan. You will be the first point of call for our clients, providing support and compassion. Duties Greeting clients and their pets with a friendly and professional manner. Scheduling appointments and managing the appointment calendar. Answering phone calls, emails, and other inquiries from clients. Collecting and updating client information in the database. Medication handling. Administrative tasks including scanning and organising paperwork. Processing payments & debt management. Cleaning duties. About You We are looking for a dedicated, professional team member who demonstrates a genuine passion and positive attitude in every task they perform. Candidates must have at least 1 year of demonstrable reception experience, and experience in a veterinary or other practice environment would be ideal. This candidate must be highly self‑motivated and possess strong customer service skills. Desired Skills and Experience Previous experience in a reception role is required. Excellent communication and interpersonal skills. Passion for working with animals and their owners. Able to work well within a team and independently. Strong organisational skills and attention to detail. Ability to multitask and prioritise tasks effectively. Knowledge of basic computer applications (e.g., Microsoft Office). Shift Pattern You will cover a variety of shifts working up to 40 hours per week, including 9 am – 12 pm every Saturday and 11 am – 1 pm every Sunday. Rotas will be produced at least 8 weeks in advance. There may be potential for extra hours to cover holidays and sickness. Benefits 6.6 weeks annual leave. Additional annual leave for your birthday added to your holiday allowance. Enhanced family‑friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay. Cycle to work scheme. Initiatives focused on employee wellbeing. Learning and development opportunities via the IVC Evidensia Academy. Pawsome Benefits – reward gateway giving discounts and cashback with hundreds of retailers. Pension scheme. Discounted staff pet care. Salary up to £25,484.71 DOE. #J-18808-Ljbffr