Veterinary Receptionist

We have an exciting new opportunity at The Vet Centre for a part-time Veterinary Receptionist to come on board and join our team. This is a fixed-term contract lasting approximately 6 months.Join a team you are proud to be a part ofAt our veterinary clinic, we provide comprehensive pet care services.As our bright and bubbly Veterinary Receptionist, you will play a crucial role in ensuring smooth operations at the front desk. You will be responsible for greeting clients, scheduling appointments, answering inquiries, and providing general information about our services such as our Health Care Plan. You will be the first point of call for our clients, providing support and compassion.Greeting clients and their pets with a friendly and professional mannerSchedule appointments and manage the appointment calendar, including future appointment.Answering phone calls, emails, and other inquiries from clientsCollect and update client information in the database.Medication handlingAdmin including scanning and organising paperwork.Processing payments & debt management.CleaningAbout youWe are looking for a dedicated, professional team member who demonstrates a genuine passion and positive attitude in every task they perform. Candidates must have at least 1 year of demonstrable reception experience, and experience in a veterinary or other practice environment would be ideal. This candidate must be highly self-motivated and possess strong customer service skills.Desired skills and experiencePrevious experience in a reception role is required.Excellent communication and interpersonal skills.Passion for working with animals and their owners.Able to work well within a team and independently.Strong organisational skills and attention to detail.Ability to multitask and prioritise tasks effectively.Knowledge of basic computer applications (e.g., Microsoft Office)Shift patternYou will cover a variety of shifts working up to 40 hours per week, including 9 am - 12 pm every Saturday and 11 am - 1 pm every Sunday. Rotas will be produced at least 8 weeks in advance. There may be potential for extra hours to cover holidays and sickness.In addition to a competitive salary you will benefit from:6.6 Weeks annual leaveAdditional annual leave for your birthday which will be added to your holiday allowanceEnhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy payCycle to work schemeInitiatives focused on employee wellbeingLearning and development opportunities via the IVC Evidensia AcademyPawsome Benefits - reward gateway giving discounts and cashback with 100's of retailersPension schemeDiscounted staff pet care #J-18808-Ljbffr