Service Advisor

1 week ago

Kidlington, United Kingdom Marshall Motor Group Full time

**Service Advisor**:
Job description
- We are currently recruiting for a Service Advisor to join our Marshall Volkswagen dealership in Kidlington.
- As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great customer service, an ability to work in a proactive manner and a desire for no two working days to ever be the same
- You will be provided with on the job training by your colleagues and managers and will be joining a supportive and friendly team at Kidlington.
- We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed. These include:

- 25 days annual leave (not including Bank Holidays) increasing with length of service
- Colleague referral fee up to £2,000
- Discounted Car Purchase Scheme & Colleague Car Benefit Offers
- Discounted Service / Parts / Bodyshop services
- Training and Continual Self-Development
- Free Eye Care Vouchers
- Cycle To Work Scheme
- Pension Scheme
- Employee wellbeing services
- Free life assurance equivalent to twice your salary
- Loyalty, Above & Beyond and Long Service Awards
- Discounted Shopping Portal

**What will I do on a daily basis?**
- Greet customers and become their point of contact for the duration of their vehicle being within our Workshop.
- Be able to provide updates and consultatively advise on repair work being or needing to be carried out.
- Create customer invoices and run through the work that has been carried out on their vehicle.
- Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.

**What experience do I need?**
- If you already come from an Automotive Service Advisory background that is fantastic, however, if you do not and you are looking to start your career with us, to be considered for the role we will need to possess the below skillset- An ability to provide tailored customer service and upselling to a wide range of customers.
- Comfortable working to deadlines and managing customer expectations with regular communication and updates.
- Happy to manage your own workload and customer base.

**Why Marshall Motor Group?**
- We operate 140 franchise dealerships representing 23 manufacturer car, van, truck and bike brands across 33 counties in England.
- Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.

  • Service Advisor

    6 days ago

    Kidlington, United Kingdom Hartwell Automotive Group Full time

    Join to apply for the Service Advisor role at Hartwell Automotive Group Hartwell Ford Kidlington are seeking a Service Advisor to join the team. Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career with a forward‑thinking franchise dealer group? If the answer is YES, Hartwell wants to...

  • Service Advisor

    2 days ago

    Kidlington, United Kingdom Pembrook Resourcing Full time

    Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on...

  • Service Advisor

    6 days ago

    Kidlington, United Kingdom Hartwell PLC Full time

    Hartwell Ford Kidlington are seeking a Service Advisor to come and join the team!Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from...

  • Service Advisor

    2 days ago

    Kidlington, United Kingdom Hartwell Automotive Group Full time

    Hartwell Ford Kidlingtonare seeking a Service Advisor to come and join the team!Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear...

  • Service Advisor

    2 days ago

    Kidlington, United Kingdom Jago Consultants Full time

    **We are working with a Main Car Dealership in Oxford, who are actively looking for a Service Advisor to join their friendly team.** **Service Advisor Duties include**: - Meeting and greeting customers in a friendly and courteous manner throughout the day. - Booking vehicles into the technical workshop. - Liaising with the technical workshop to keep track...

  • Service Advisor

    1 week ago

    Kidlington, United Kingdom Jago Consultants Ltd Full time

    **Job Introduction **Service Advisor needed based in Oxford Basic up to £26,910pa OTE £36k As a Service Advisor you will ensure the highest level of customer satisfaction and care always for vehicle servicing and repair. As a Service Advisor you are the principle point of contact for all customer communication while the vehicle is in our RetailCentre....

  • Parts Advisor

    1 week ago

    Kidlington, United Kingdom Service Care Solutions Full time

    We are seeking an enthusiastic and reliable Parts Advisor to join our team in Kidlington. This role is essential to the aftersales department at a main dealer of new and used vehicles.This is an exceptional opportunity for the successful individual to develop, learn and forge a career within Aftersales.ResponsibilitiesWorking both behind the scenes receiving...

  • Parts Advisor

    1 week ago

    Kidlington, United Kingdom Service Care Solutions Full time

    We are seeking an enthusiastic and reliable Parts Advisor to join our team in Kidlington. This role is essential to the aftersales department at a main dealer of new and used vehicles. This is an exceptional opportunity for the successful individual to develop, learn and forge a career within Aftersales. Responsibilities include:   Working both...

  • Parts Advisor

    6 days ago

    Kidlington, United Kingdom Service Care Solutions Full time

    We are seeking an enthusiastic and reliable Parts Advisor to join our team in Kidlington. This role is essential to the aftersales department at a main dealer of new and used vehicles. This is an exceptional opportunity for the successful individual to develop, learn and forge a career within Aftersales. Responsibilities include:   Working both behind the...

  • Service Advisor

    4 days ago

    Kidlington, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location: Nissan Oxford** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: Competitive Basic Salary Including an uncapped OTE** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as...