Service Advisor

2 days ago


Kidlington, United Kingdom Hartwell Automotive Group Full time

Hartwell Ford Kidlingtonare seeking a Service Advisor to come and join the teamAre you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear fromyou.Hartwell are a leading retail motor group in the UK and has been trading successfully for more than years. Operating across locations across the country.Key responsibilities of the Service AdvisorDeal with any customer enquiries over the phone and face to faceOrdering, booking out parts, invoicing and taking paymentChecking in parts deliveriesAssisting with parts stock checkLiaising with the workshop, service advisors and customersEnsuring prices are entered onto VHC within required timeContact customers offering special promotions that are available from time to timePick parts and check for damage or shortagesPre-pick parts for those jobs pre-booked into Workshop.The ideal Service AdvisorRetail / administration / reception experience.Good telephone manner.Excellent customer service skills.Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.Full, valid and clean UK driving license.Candidates must have the ability to communicate at all levels.Full training will beprovided.Rewards & Benefitsdays annual holidayWorkplace pension schemeStaff discountsCareer opportunitiesOn site parkingFree parkingCompany eventsHealth and wellbeingEmployee Benefit portal #J-18808-Ljbffr


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