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Care Coordinator

2 weeks ago

Stamford, United Kingdom Lakeside Healthcare Full time

**About Lakeside**

**LAKESIDE HEALTHCARE** is changing the face of primary care provision in England. We are bold, adventurous, ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire, Cambridgeshire and Peterborough, operating services for 4 Primary Care Networks (PCN) across our geography. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today, focussed on local needs at a PCN level.

**About the Practice/Department/Team**

**Four Counties PCN** has two GP Practices, Lakeside Healthcare Stamford and Hereward, in Bourne. They are innovative, high performing and partner dispensing practices, with a combined patient list size of approximately 44,856.

Four Counties PCN plan for the next 12 months ahead are to:

- Implement systems and proactive care around dementia and memory assessment.
- Further enhance our neighborhood work to focus on falls prevention, hospital avoidance and frailty across care homes, the housebound and wider community.
- Continue to serve the Stamford and Bourne area to reduce health inequalities.
- Build relationships with local PCNs to work towards the Integrated Care System (ICS).

**Job Introduction**

An exciting opportunity has arisen to recruit a Care Coordinator within the Four Counties Primary Care Network. Care Coordinators provide the extra time, capacity and expertise to support patients preparing for, or in following-up clinical conversations they have with primary care professionals.

They will work closely with the GPs and other primary care professionals within the PCN to identify and manage a caseload of identified patients, including patients in the local care homes. The aim of the Care Coordinator is to make sure that appropriate healthcare and support is made available to patients and their carers to ensures that changing needs and requirements are addressed in a timely manner.

**What you will do**

**As a Care Coordinator you will**:

- Work closely with the patients/families and their clinician to co-ordinate patient healthcare, signpost and support them to access appropriate local services.
- Visit the local care homes to review patient care, including liaising with health professionals to ensure the patients requests and needs are met.
- Work with the patient to bring together their identified care and support needs and explore options available to create a personalised care and support plan, in line with PCSP best practice.
- Support people to take up education, training and/or employment, and to access appropriate benefits where eligible.
- Raise awareness of shared decision making and decision support tools and empower people to be more prepared to have a shared decision making conversation.
- Ensure that people have good quality information to help them make choices about their care and health.
- Explore and assist people to access personal health budgets where appropriate.
- Support the coordination and delivery of multi discipline teams meetings within PCN.
- Support the management of referrals received through the clinical systems at practice to direct patients to the appropriate clinician or professional group.

**Essential Criteria**
- NVQ Level 3 or equivalent and/or relevant basic/first level professional qualification or working towards this.
- Good level of education with GCSE Math and English Grade C or above (or equivalent).

**What we offer you (Benefits)**
- Generous holidays (additional long service entitlements).
- NHS pension and long service recognition.
- NHS Discounts (Blue Light Card).
- Career opportunities.
- Role specific training and ongoing development.
- Great team environment.
- Lakeside Healthcare is proud to be a Living Wage employer_

**Interview process**

Our interview process will aim to meet you in person however some interviews may be carried out virtually.

Please ensure you have your Right to Work documentation available at interview We will require you to produce the original documentation prior to your start date.

**Shortlisting**

**Website**

**Equality, Diversity & Inclusion**

**Equal Opportunities**

Lakeside Healthcare is an equal opportunities employer. We are committed to ensuring that all our staff and job applicants are protected from unlawful discrimination. All employees and job applicants will be treated equally, fairly and with respect. We will endeavour, through appropriate training, to ensure that our hiring teams making selection and recruitment decisions that do not discriminate, whether consciously or unconsciously and follow recognised industry best practice.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: Up to £22,700.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Stor