Care Coordinator- Primary Care Network

**About Lakeside**

**About the Practice/Department/Team**

Four Counties PCN has two GP Practices, Lakeside Healthcare Stamford and Hereward, in Bourne. They are innovative, high performing and partner dispensing practices, with a combined patient list size of approximately 44,856.

Four Counties PCN plan for the next 12 months ahead are to:

- Implement systems and proactive care around dementia and memory assessment
- Further enhance our neighborhood work to focus on falls prevention, hospital avoidance and frailty across care homes, the housebound and wider community.
- Continue to serve the Stamford and Bourne area to reduce health inequalities.
- Build relationships with local PCNs to work towards the Integrated Care System (ICS)

**Job Introduction**

An exciting opportunity has arisen to recruit a Care Coordinator within the Four Counties Primary Care Network.

Care Coordinators provide the extra time, capacity and expertise to support patients

preparing for, or in following-up clinical conversations they have with primary care

professionals.

They will work closely with the GPs and other primary care professionals within the PCN to identify and manage a caseload of identified patients, including patients in the local care homes. The aim of the Care Coordinator is to make sure that appropriate healthcare and support is made available to patients and their carers to ensures that changing needs and requirements are addressed in a timely manner.

Please find below a link for further information on the role of a PCN Care Coordinator.

**What you will do**

As a Care Coordinator you will:

- Work closely with the patients/families and their clinician to co-ordinate patient healthcare, signpost and support them to access appropriate local services
- Visit the local care homes to review patient care, including liaising with health professionals to ensure the patients requests and needs are met
- Work with the patient to bring together their identified care and support needs and explore options available to create a personalised care and support plan, in line with PCSP best practice
- Support people to take up education, training and/or employment, and to access appropriate benefits where eligible
- Raise awareness of shared decision making and decision support tools and empower people to be more prepared to have a shared decision making conversation
- Ensure that people have good quality information to help them make choices about their care and health
- Explore and assist people to access personal health budgets where appropriate
- Support the coordination and delivery of multi discipline teams meetings within PCN
- Support the management of referrals received through the clinical systems at practice to

direct patients to the appropriate clinician or professional group

**Essential Criteria**
- NVQ Level 3 or equivalent and/or relevant basic/first level professional qualification or working towards this.
- Good level of education with GCSE Math and English Grade C or above (or equivalent)

**Section 8 - Standard wording**

**What we offer you (Benefits)**
- Generous holidays (additional long service entitlements).
- NHS pension and long service recognition.
- NHS Discounts (Blue Light Card).
- Career opportunities.
- Role specific training and ongoing development.
- Great team environment.

**Lakeside Healthcare is proud to be a Living Wage employer**

**Interview process**

Our interview process will aim to meet you in person however some interviews may be carried out virtually. If interviews are carried out at our GP practices, you will be required to wear a mask.

Please ensure you have your Right to Work documentation available at interview **We will require you to produce the original documentation prior to your start date.**

**Shortlisting**

**Website**

**Equality, Diversity & Inclusion**

**Equal Opportunities**

Lakeside Healthcare is an equal opportunities employer. We are committed to ensuring that all our staff and job applicants are protected from unlawful discrimination. All employees and job applicants will be treated equally, fairly and with respect. We will endeavour, through appropriate training, to ensure that our hiring teams making selection and recruitment decisions that do not discriminate, whether consciously or unconsciously and follow recognised industry best practice.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £10.90-£11.60 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Store discount

Application question(s):

- Do you have the right to work in the UK? (Yes/No) - If you answered Yes you must be able to provide sufficient evidence upon interview.
- Do you have a full UK driving license?
- Do you have an NVQ Level 3 or equivalent and/or relevant basic/first level professional qualification or working towards this?
- Do you have a good level of education with GCSE Math and English Grade C or above (or equivalent)?

Work