IT Support Technician

1 week ago


Manchester, United Kingdom Simpson Judge Ltd Full time

IT Support Technician
Manchester
Hybrid

This is an excellent opportunity for someone from any IT/Helpdesk background to join a firm in a role with great long-term opportunities to help you excel within your career.

The company is a successful one site firm with a national reputation in its field, nearly all staff work on a hybrid basis. Due to our growth, we are now looking for an IT Support Technician to join us.

In this role you will be the vital IT helpdesk function for a busy law firm employing roughly 75 staff. You will report to the IT Manager to maintain and improve the firm's IT Infrastructure, with regular contact to ensure you can do the job properly and develop your skillset. Your primary duty is to provide internal 1st line/2nd Line desktop support for all local computer infrastructure.

This is a unique opportunity for anyone looking to get into IT Support with a company that can look after you long term

The Role:

- 1st Line/2nd Line Computer Infrastructure for a Busy Law Firm
- Microsoft 365
- Hyper-V management
- Strong knowledge of Windows 10\11
- Proven ability to configure, troubleshoot and maintain a variety of Windows Server OS
- Active Directory - set up and troubleshooting all aspects of AD and its associated services
- Virtualisation - Good understanding of the virtualization concepts
- Backup and Recovery - Good understanding of backup and recovery concepts
- Excellent PC problem solving skills
- Experience of using a document management system
- Hybrid working available - 3 days in office, 2 days working from home

The Person:

- Experience in IT experience, helpdesk, support etc
- Live Commutable to Manchester
- Team player with Excellent Communication Skill
We need everyone in the firm to have a caring but professional approach - high standards of personal service to our clients are essential.
Benefits will include (after a probationary period):

- 25 days holiday
- Private Health
- Subsidised gym membership
- Life insurance
- Contributory pension
- Attendance Bonus scheme (maximum £250)
- Annual bonus on firm hitting target (one week's pay)
- Regular social events



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