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Marketing Account Manager

2 weeks ago

Newbury, United Kingdom HM Staffing Limited Full time

**Marketing Account Manager**

**£26,000 - £32,000 Per Annum**

**Newbury, Berkshire**

**Who will you be working for as the Marketing Account Manager**:
Our client is a fun and creative marketing agency with over 25+ years of experience helping and supporting their clients sell their products and services the best ways possible.

**What you will need to bring for the Marketing Account Manager role**:
You will be proactive and enthusiastic, especially about marketing and helping to execute marketing campaigns. Reporting into the Senior Marketing Services Manager, you will ensure client satisfaction, as well as collaborating the marketing and design teamsto deliver outstanding results to the companies’ clients.

**The role of Marketing Account Manager**:
Marketing Account Managers are proactive and passionate about company products and the clients they serve. They will act as the first point of contact for their clients and build long-lasting, mutually beneficial relationships with their contacts, alwaysstriving to find the products which best fit the individual needs of the client.

Marketing Account Managers should have exceptional communication, computer, and problem-solving skills. As well as being resourceful, analytical, adaptable, and organized with the ability to build rapport with clients

**Main responsibilities of the Marketing Account Manager**:

- First point of contact with key clients
- Take structured and well formatted briefs from clients to build campaign/projects
- Manage multiple accounts; develop positive working relationships with all customer touch points
- Create and implement tailored marketing plans based on individual client requirements
- Work closely with other members of the team in the company on day-to-day operational processes including campaign set-up, receipt of creative, troubleshooting etc.
- Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign (such as lead-gen, development etc.)
- Work closely with Director of Marketing Ops, Marketing Services Manager and Finance on quoting and invoicing
- Manage customer activity for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues
- Provide input on new processes and workflows as needed
- Focus on ensuring we maintain superior customer service levels, operational excellence, and strategic insight
- Quality control of all work that is submitted to clients
- Prepare campaign insights reporting, including analysis and research
- Monitoring all stages of campaigns to guarantee that they run smoothly

**For Marketing Account Manager, you will**:

- Have excellent attention to detail
- Have a strong marketing mind
- Have an exceptional way of communicating and liaising with clients
- Love getting involved with brainstorming and other teamwork
- Be confident with delivering presentations to clients through face-to-face meetings and video calls