Account Manager- X2

1 week ago


Newbury, United Kingdom Rocking Zebra Full time

Account Manager - x2- Marketing Agency

Newbury

Salary
- upto 32k DOE + benefits

We are on the look out for TWO enthusiastic and vibrant Account Managers to join a lively, creative agency based in Newbury

Reporting into the Senior Marketing Manager, you will ensure client satisfaction across a number of key accounts, responsible for the smooth timely delivery of projects and campaigns for clients across multiple industries.

**The day to day**
- Take structured and well formatted briefs from clients to build campaign/projects
- Manage multiple accounts; developing positive working relationships
- Work closely with other members of the team in the company on day-to-day operational processes including campaign set-up, receipt of creative, troubleshooting etc.
- Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign (such as lead-gen, development etc.)
- Manage customer activity for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues
- Focus on ensuring ongoing superior customer service levels, operational excellence and strategic insight
- Prepare campaign insights reporting, including analysis and research
- Monitoring all stages of campaigns to guarantee that they run smoothly

**To be considered for this role**
- Experience of working in a similar role
- agency experience preferable
- Experience of managing and executing multi channel marketing campaigns
- Have excellent attention to detail
- Have a strong marketing mind and a wonderful way of communicating and liaising with clients
- Love getting involved with brainstorming and other teamwork
- Be confident with delivering presentations to clients through face-to-face meetings and video calls

**What’s in it for you?**
- 25 days holiday, plus bank holidays
- Time off over the Christmas period
- A relaxed and friendly office
- Private Health Care following a successful probation
- A beer fridge (as well as fizzy drinks, wine and other fun beverages), and well stocked snack cupboard to tuck into
- Complimentary beauty treatments at two salons - I know, cool right?
- Company pension (with a cool app to track it all)
- An awesome team who care about each other
- A company who supports and empowers you to achieve success

**Next steps**

Send your CV to Michaela today


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