Junior Call Centre Associate
1 week ago
As a **Junior Call Centre Associate**, you’ll be responsible for engaging with potential customers over the phone, promoting marketing campaigns, and supporting lead generation activities. You’ll represent the company with professionalism and enthusiasm, ensuring every conversation leaves a positive impression. This is a great opportunity for someone looking to develop their communication and sales skills in a dynamic marketing environment.
**Key Responsibilities**
- Make outbound and receive inbound calls to support marketing campaigns and client projects
- Present products, services, or promotions in a clear and engaging manner
- Answer customer questions and provide accurate information
- Record call outcomes and update CRM systems with client and lead information
- Work closely with the marketing and sales teams to achieve campaign targets
- Maintain a professional and friendly approach in all customer interactions
- Participate in regular training to improve communication and product knowledge
**Requirements**:
- Excellent communication and interpersonal skills
- Confident, polite, and positive phone manner
- Strong listening and problem-solving abilities
- Ability to work in a fast-paced, target-driven environment
- Basic computer and data entry skills
- Willingness to learn and grow within the company
**What We Offer**
- Full training and ongoing coaching to develop your skills
- A supportive and friendly team environment
- Opportunities for progression within the marketing industry
**If you’re an enthusiastic communicator looking to kickstart your career in marketing, we’d love to hear from you**
Pay: From £30,000.00 per year
**Benefits**:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
**Location**:
- England M2 6FW (required)
Work Location: In person
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