Junior Brand Call Centre Agent
2 weeks ago
**Role Overview**:
We are seeking an enthusiastic **Junior Brand Call Centre Agent** to join our dynamic team. This is an excellent entry-level opportunity for someone looking to gain experience in customer engagement, sales, and brand promotion within a thriving marketing environment.
**Key Responsibilities**:
- Make outbound calls to promote client brands, products, and services.
- Build rapport with customers and answer any brand-related queries.
- Deliver key messages and ensure consistent brand representation.
- Record customer feedback and update call logs accurately.
- Support the marketing team with lead generation and campaign follow-ups.
- Achieve set targets while maintaining a high standard of customer interaction.
**Requirements**:
- Excellent communication and interpersonal skills.
- Confidence in speaking with a variety of customers over the phone.
- Positive, proactive, and target-driven mindset.
- Ability to work effectively as part of a team.
- No previous call centre experience required - full training provided.
**What We Offer**:
- Full training and ongoing support.
- Opportunities for career growth within marketing and sales.
- A vibrant, collaborative, and supportive work environment.
Pay: From £30,000.00 per year
**Benefits**:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work Location: In person
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