Junior Call Centre Brand Specialist

1 week ago


Manchester, United Kingdom EVER GREENS SERVICES LIMITED Full time

**Role Overview**
As a **Junior Call Centre Brand Specialist**, you will be the voice of our clients, delivering engaging and brand-focused interactions over the phone. Your role will involve promoting products or services, building rapport with customers, and ensuring every conversation reflects the brand’s values and personality.

**Key Responsibilities**
- Make outbound and receive inbound calls to promote products, services, or campaigns.
- Represent client brands with professionalism, enthusiasm, and product knowledge.
- Build positive relationships with customers by understanding their needs.
- Maintain accurate records of calls, leads, and customer interactions.
- Achieve daily and weekly performance targets.
- Collaborate with the marketing and sales teams to ensure consistent brand messaging.
- Stay updated on brand guidelines, promotions, and industry trends.

**Skills & Qualities**
- Excellent verbal communication and active listening skills.
- Confident, engaging, and brand-aware phone manner.
- Ability to handle objections and turn interest into action.
- Positive attitude and eagerness to learn.
- Strong organisational skills and attention to detail.
- Previous customer service or call centre experience is beneficial but not essential.

**Why Join Us?**
- Be part of an energetic and creative marketing team.
- Gain valuable brand representation and sales experience.
- Clear career progression opportunities.
- Supportive training and ongoing professional development.

**How to Apply**:

- If you’re passionate about representing brands and connecting with customers, send your CV_

Pay: From £30,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Work authorisation:

- United Kingdom (required)

**Location**:

- Manchester M2 (required)

Work Location: In person

Application deadline: 31/08/2025
Expected start date: 01/09/2025



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