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Junior Brand Call Centre Coordinator

3 weeks ago

Manchester, United Kingdom EVER GREENS SERVICES LIMITED Full time

**Role Overview**:
We are looking for a motivated and organised **Junior Brand Call Centre Coordinator** to support our call centre operations and brand engagement initiatives. This entry-level role is perfect for individuals eager to develop their skills in marketing, customer communication, and campaign coordination.

**Key Responsibilities**:

- Coordinate and oversee day-to-day call centre activities related to brand campaigns.
- Support outbound and inbound call initiatives to engage potential and existing customers.
- Ensure brand messaging is delivered effectively across all customer interactions.
- Maintain accurate records of calls, leads, and campaign outcomes.
- Assist in training and supporting call centre agents to meet brand objectives.
- Collaborate with marketing teams to align call strategies with campaign goals.

**Requirements**:

- Excellent communication and organisational skills.
- Enthusiasm to grow within marketing, customer service, or sales coordination.
- Ability to multitask and thrive in a fast-paced environment.
- Basic knowledge of call centre operations is an advantage but not essential.
- Team-oriented with a proactive attitude and willingness to learn.

**What We Offer**:

- Comprehensive training and ongoing support.
- A chance to gain hands-on experience in call centre coordination and brand marketing.
- Opportunities for career development and progression.
- A collaborative and energetic work environment.

Pay: From £30,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Work Location: In person