Administrator

**Administrator**:
We are recruiting for an Administrator to join our professional lettings team in Cambridge on a 12-18 month contract to cover maternity. This is a fantastic opportunity for someone to gain office experience and kick start their career within administration or the property industry. The role holder will conduct efficient administrative support to the lettings division, including, maintenance of file systems, allocating keys to visitors and contractors, ensuring the compliance of files and other administrative duties as required. Previous experience within customer service will be advantageous, however no previous administration experience required.
- Location
- Cambridge The Marque
- Division
- Residential
- Function
- Administration
- Contract Type
- Temporary or Interim
- Contract Duration
- 12 - 18 months
- Working Hours
- Full Time - Flexible Hours
- Part time hours
- None
- Ref No
- 1633

**MAIN TASKS**:

- Greet incoming guests ensuring all visitors to Carter Jonas have a pleasant experience and provide a high level of efficiency and customer service to all who visit or contact the office
- Handling Telephone enquiries and booking in appointments
- Provide general administration support to the office.
- Carry out timely and accurate administration of databases and reports
- Ensure window displays remain up to date
- Develop and maintain a working knowledge of compliance information such as Money Laundering and clients’ compliance systems (for administrative purposes)
- Handling enquiries over the telephone or personally in reception and taking any necessary action
- Maintain close communication with other administrators across different divisions to ensure efficient running of the department at all times
- Provide office support in handling incoming and outgoing mail
- Verifying and Processing invoices
- Liaise with contractors and tenants to book in statutory checks
- Compose renewal agreements and support tenants in the signing process

**WHAT WILL IT TAKE TO BE SUCCESSFUL?**
- Comfortable working in a fast paced environment where flexibility is essential
- Strong communication and customer service skills via phone and face to face
- Numerate & computer competent
- Ability to learn, operate and train within the office on specialist systems
- Time management skills
- A professional outlook with regard to appearance, behaviours and attitude
- A friendly and approachable team player
- Willingness to tackle a variety of tasks with common sense and enthusiasm
- Must be flexible and adaptable when procedures change or urgent situations arise.
- Ability to work on own initiative and to keep calm under pressure
- Knowledge of the property industry is desirable but would be advantageous

**WHY CHOOSE US**:
We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, with the Investors in People Gold accreditation, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

**ABOUT US**:
Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 900 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From commercial landlords, developers, investors and occupiers to local authorities, pension funds and farmers - our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

**OUR VALUES**:

- Approachable - We treat every relationship with respect, integrity, and warmth
- Effective - We do what we say we will, we do it well and we are accountable
- Ambitious - We are ambitious for our clients and for our firm