User Testing Specialist S2 Operations Milton Keynes

User Testing Specialist | S2 | Operations | Milton Keynes

Milton Keynes, United Kingdom

**WHAT YOU WILL BE DOING**

**Join our community.**

In this secondment role, you’ll be responsible for delivering testing for functional deployments and project changes across all Back Office Operational areas. This will include both Partenon and non Partenon system testing and third-party testing management.

If you’re someone who’s performed a similar role already, this is the perfect opportunity to develop your career.

**The difference you’ll make.**
- Working independently to fluid objectives, liaising, presenting and creating effective stakeholder relationships at operation & senior level.
- Interpreting and analysing technical functional build documentation, challenging software delivery against the user requirements for both Model Office and User Acceptance Testing.
- Analysing and identifying User Testing; Defining test scope, writing of test scripts and data.
- Engaging the relevant business function for sign off, working against the risks to move to live, challenging entrance and exit criteria & escalating where required.
- Managing incidents with clear and concise incident tickets, daily production of testing MI to product / project.

**What you’ll bring.**
- In depth Knowledge of Santander Functional Operating IT systems, such as Partenon, PCAS, & other 3rd party core operational systems.
- A thorough technical mind with the ability to manage under pressure (multiple releases / short timescales).

**It would also be nice for you to have.**
- Good organisational and prioritisation skills. Confident communicator with the ability to cope with a fast-paced environment.
- Ability to identify, analyse and solve complex information issues with a high degree of accuracy and attention to detail and suggest solutions to management.
- Experienced in using the JIRA / X Ray testing tool.
- Ability to work across cultural boundaries to deal effectively with all levels of staff and build good relations with internal and external departments.

**What else you need to know.**

We will be conducting all interviews via telephone or videoconference where possible.

This is a secondment role for 6 months and is based in Milton Keynes.

**How we’ll reward you.**

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs. For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.
- Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
- 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
- Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
- 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
- Share in Santander’s success by investing in our share plans
- Support your favourite causes through charitable giving and our community partnerships

**Learn more about our benefits and family friendly policies**

**#ThePlaceToBeYourself - Everyday Inclusion at Santander**

You can find out more about how we’re embedding an inclusive culture that encourages our people to bring their full and authentic selves to work on our Inclusion and Belonging page.

**A bit more about Santander**

At Santander we’re driven by our purpose - to help people and businesses prosper. This means we help customers to create change for themselves and those around them, and we champion businesses to grow sustainably. We do this by always living our values of Simple, Personal and Fair.

At Santander, we each take personal responsibility for managing risk by embracing the I AM Risk framework - to Identify, Assess, Manage and Report risks, and to continuously build a deeper understanding of the risks we face. It is an important part of our culture at Santander, and we will provide you with knowledge to help you manage risks in your role.

**What to do next:

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If this sounds like a role you’re interested in, then please apply.

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