IT Service Desk

1 day ago

Belfast, United Kingdom Queen's University Belfast Full time

**Job details**:
**Job reference**

24/112211

**Date posted**

23/09/2024

**Application closing date**

07/10/2024

**Salary**

£33,785 - £38,765 per annum.

**Job category/type**

Technical

**Attachments**
- Blank**IT Service Desk - Team Leader**:
**Job description**About the person**:

- Academic or vocational qualifications (e.g. HND/HNC, NVQ 4, Foundation Degree or equivalent in Information Technology, Computer Science or related field) OR substantial relevant experience.
- Significant recent relevant experience within an IT Service Desk/IT support environment to include:

- Comprehensive technical knowledge of IT systems, hardware, software, and networking principles.
- Experience in a leadership or supervisory capacity.
- Ability to manage and motivate staff with extensive line management experience of leading and managing a team of professionals including setting objectives and monitoring progress to deliver results.**What we offer**:
- Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.- Further information for international applicants

  • Service Desk Intern

    2 weeks ago

    Belfast, United Kingdom Codec Full time £15,000 - £25,000 per year

    Service Desk InternDepartment: Service DeskEmployment Type: InternshipLocation: BelfastDescription We are seeking a customer-focused Service Desk Consultant who has experience with dealing with customers over the phone, via email and onsite. In this role, the Service Desk Consultant will work within a busy support area in Codec to deliver a high quality of...

  • IT Service Desk Analyst

    5 days ago

    Belfast, United Kingdom VanRath Full time

    SummaryJob Reference: VR220725Job Title: IT Service Desk AnalystSalary: circa 32.5k paLocation: Belfast, City CentreContract: Temporary, full-time, 3+ months, possibility of extension / move to permTo start ASAP - Set shift belowM-F: 2pm -11pmOverviewOur US tech client within the private sector is looking relocate their IT Service Desk Analyst team to...

  • Service Desk Team Leader

    3 days ago

    Belfast, United Kingdom Modis UK Full time

    **Service Desk Team Leader** Akkodis are currently working with a market leading service provider to recruit a Service Desk Leader to join their exciting Service Desk operation where you will play a pivotal role in leading Service Desk teams that provide support to multiple clients both internal and external. **This role offers hybrid working and the...

  • Service Desk Team Leader

    2 weeks ago

    Belfast, United Kingdom Modis UK Full time

    **Service Desk Team Leader** Modis are currently working with a market leading service provider to recruit a Service Desk Leader to join their exciting Service Desk operation where you will play a pivotal role in leading Service Desk teams that provide support to multiple clients both internal and external. **This role offers hybrid working and the...

  • IT Service Desk Analyst

    7 days ago

    Belfast, United Kingdom Riada Resourcing Full time

    Job Description Contact Wendy Blair | 028 2563 1555 | Wendy@riadaresourcing.com  IT Service Desk Analyst - Northern Ireland Housing Executive - Belfast The IT Service Desk Analyst will assist the IT Service desk Team Lead in ensuring that IT Service management processes are aligned with the IT service requirements for the Northern Ireland Housing...

  • Service Desk Agent

    2 weeks ago

    Belfast, United Kingdom Fujitsu Full time

    **Service Desk Agent** **Location: UK - Belfast** Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term...

  • Service Desk Specialist

    3 days ago

    Belfast, United Kingdom Synechron Full time

    OverviewSynechron Belfast, Northern Ireland, United KingdomResponsibilitiesLog and track incidents and service requests using service desk tools like JIRA Service DeskAssist users with basic troubleshooting of common IT issues such as password resets, software problems, and hardware concernsManage user accounts in Active Directory, including password resets...

  • Service Desk Agent

    2 weeks ago

    Belfast, United Kingdom Fujitsu Full time

    **Service Desk Agent** **Location: UK - Belfast** Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term...

  • Service Desk Analyst

    1 week ago

    Belfast, United Kingdom Sysco Full time

    Job Description Service Desk Analyst - French SpeakingUK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling...

  • Service Desk L1L2 Team Leader

    2 weeks ago

    Belfast, United Kingdom Version 1 Full time

    Onsite role Belfast UKFull time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days four off four of nights four off then repeat. Early shift: GMT 08:00hrs to 20:00hrs. Late shift: GMT 20:00hrs to 08:00hrs. Early shifts in the local office. Late shifts work from home.Shift Allowance -10% on top of base...