IT Service Desk Analyst
5 days ago
Job Description Contact Wendy Blair | 028 2563 1555 | Wendy@riadaresourcing.com IT Service Desk Analyst - Northern Ireland Housing Executive - Belfast The IT Service Desk Analyst will assist the IT Service desk Team Lead in ensuring that IT Service management processes are aligned with the IT service requirements for the Northern Ireland Housing Executive. Apply now to express your interest in this role. About the role: £16.90 per hour 40 hours per week, Monday to Friday (8am - 6pm) Location: Housing Centre, Belfast Holidays: 35 days pro rata Duration: Temporary, ongoing Duties include: Assist the IT Service desk Team Lead by ensuring they follow service processes as defined and implemented across the organisation Promote the adoption of ITIL principles within the IT Department. Engage in knowledge share/ transfer, providing support and guidance within the IT Service desk Team. Proactively take ownership and accountability of own responsibilities and deadlines in line with service and processes outline within the IT Service desk Team. Actively assist IT Service desk Team Lead, to ensure an excellent, effective and efficient customer service experience. The creation, editing and development of various information advisories and reports. What you'll need for this role: Can demonstrate at least 2 years’ relevant experience within the last 4 years working in an IT Service Desk environment. Demonstrate experience in incident management, service request management, and SLA management. Excellent troubleshooting skills. A strong focus on customer service and a history of excellent client relations. Ability to build strong relationships with customers and colleagues. Successful candidates will be expected to obtain and/or maintain ITIL foundation certification once in post. As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position. If this sounds like the next step in your career, we’d love to hear from you Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you.
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IT Service Desk Analyst
3 days ago
Belfast, United Kingdom VanRath Full timeSummaryJob Reference: VR220725Job Title: IT Service Desk AnalystSalary: circa 32.5k paLocation: Belfast, City CentreContract: Temporary, full-time, 3+ months, possibility of extension / move to permTo start ASAP - Set shift belowM-F: 2pm -11pmOverviewOur US tech client within the private sector is looking relocate their IT Service Desk Analyst team to...
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Service Desk Analyst
6 days ago
Belfast, United Kingdom Sysco Full timeJob Description Service Desk Analyst - French SpeakingUK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling...
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Service Desk Analyst
3 days ago
Belfast, United Kingdom Netrio Full timeNetrio Belfast, Northern Ireland, United KingdomWe are seeking a detail-oriented, technically proficient, and customer-focused Service Desk Analyst to join our team. This role is pivotal in managing service requests, delivering high-quality support, and contributing to process improvements. The ideal candidate will have a strong background in IT support,...
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Service Desk Analyst
1 week ago
belfast, United Kingdom Sysco Full timeJob Description Service Desk Analyst - French SpeakingUK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling...
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Service Desk Analyst
7 days ago
Belfast, United Kingdom Sysco International Full timeJob Description Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and...
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Service Desk Analyst French Speaking
2 weeks ago
Belfast, United Kingdom Sysco GB Full timeService Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time permanent basis. Reporting to the Team Lead Service Desk this role acts as the first point of contact for internal Sysco users offering level 1 support via phone, portal, chat and handling non‑critical...
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Service Desk Analyst
2 weeks ago
Belfast, United Kingdom Sysco International Full timeJob Description Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling...
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Bilingual Service Desk Analyst
2 weeks ago
Belfast, United Kingdom Sysco GB Full timeA leading food service company in the UK is seeking a Service Desk Analyst who is fluent in both English and French. This full-time role involves providing level 1 IT support to internal users via phone and chat, logging incidents, and maintaining high service quality. Candidates should have experience in a Service Desk environment, strong communication...
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IT Support Analyst/Service Desk
1 week ago
Belfast, United Kingdom Version 1 Full timeVersion 1 are a true global leader in business transformation. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands. Our customers’ need for transformation is our driving force....
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Service Desk Analyst
5 days ago
Belfast, United Kingdom eFinancial Careers Full time**Overview of Citi**: Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial productsand services, including consumer banking and credit, corporate and...
