Customer Services Coordinator

7 days ago

Batley, United Kingdom Hudson RPO for 2 Sisters Food Group (Fox's) Full time

**Customer Services Coordinator**

**Location: Fox’s Biscuits, Yorkshire**

**Salary: Competitive + Benefits**

Whether you’re a “Nibbler, Dunker or a Full Packet Muncher” - We’re all about being the best biscuit bakery in Britain

An exciting opportunity for a Customer Services Coordinator has become available in our Customer Services team based at our Batley office. You will be first point of contact for our retail customers regarding orders, claims, returns and ensuring they receive quality customer service throughout.

To be successful in this role you will have worked in a similar Customer Services position, have gained excellent administration and communications skill, along with the ability to remain calm under pressure, while be highly organisation.

**This is where you come in **

The Customer Services Coordinator will provide a professional and dedicated first point of contact for our retail customers. They will ensure that optimum customer service levels are provided by means of liaising with both internal & external contacts. They will ensure that order entry is accurate and timely and to advise customers on all relevant aspect of their account or about our supply chain activity. Along with monitoring actual orders against forecasted volumes & report deviations to the business.

They will also be responsible for the preparation and reporting of customer service level data internally and to our customers. The Customer Services Coordinator will also process distribution and haulage claims, that are received in a prompt manner to maximise cash within the business. They will liaise with internal departments to ensure stock availability and prompt movement of stock to avoid delays cost to customer and the business alike.

They will also provide ADHOC support to surrounding departments such as logistics and they will also generate export invoices for our export shipments.

This is an opportunity like no other and we’re looking to forward to seeing what you can really do

**About you**
- Previous experience in a similar Customer Services and Administration role Well-presented individual competent in both verbal and written communication. Good organisational skills and able to hit deadlines
- Ideally general business & supply chain knowledge, probably gained from having a sales/admin background.
- Experience of Microsoft Word, Excel & PowerPoint
- Ideally you will have previous experience with the use of a SAP ERP System or equivalent in an ordering & stock environment, however this is not essential
- Ability to liaise at all levels and remain calm under pressure

These roles don’t come around often, so don’t delay, we want to see your CV today..

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Batley, WF17 5JE: reliably commute or plan to relocate before starting work (required)

  • Customer Service Coordinator

    7 days ago

    Batley, United Kingdom Scientific Laboratory Supplies Full time

    **Customer Service Coordinator** **About us** At Gem Scientific - part of the SLS group, a leading distributor of laboratory equipment, consumables, and niche test kits, we are looking for a highly motivated and experienced Customer Service Coordinator to join our team in Batley, West Yorkshire. Gem Scientific's mission is to continually develop our...

  • Customer Service Coordinator

    5 days ago

    Batley, Kirklees, United Kingdom Foresite Recruitment Limited Full time £24,000 - £30,000 per year

    Role:Customer Care CoordinatorLocation:Kirklees, West YorkshireSalary:Up to £30,000 DOEAbout Our Client:Our client is a respected and well-established housebuilder with a reputation for delivering high-quality new homes and excellent customer service. Known for their friendly, family-run culture, they offer a supportive and welcoming working environment...

  • Service Fleet Coordinator

    5 days ago

    Batley, United Kingdom Clover HR Full time

    Job Advert Our highly successful client are recruiting for a Fleet Coordinator to support the Service Manager and Fleet Support Manager. You will have experience in a comparable role and looking for a full time, permanent opportunity. **MAIN AREAS OF RESPONSIBILITY** Deliver customer experience and customer administration by: Creating jobs through our...

  • Customer Service Advisor

    5 days ago

    Batley, United Kingdom M Group Services Full time

    **Morrison Water Services** is currently looking to recruit a **Customer Service Advisor** to work on our **Yorkshire Water WSP **contract in Bradford/Birstall As a **Customer Service Advisor **you will be part of our Customer Teamwho are responsible for managing customer cases in relation to reported water supply problems. You will ensure issues are fully...

  • Customer Services Co-ordinator

    1 week ago

    Batley, United Kingdom Fox's Biscuits Full time

    **Customer Services Coordinator** **Location: Fox’s Biscuits, Yorkshire** **Salary: Competitive + Benefits** Whether you’re a “Nibbler, Dunker or a Full Packet Muncher” - We’re all about being the best biscuit bakery in Britain! An exciting opportunity for a Customer Services Coordinator has become available in our Customer Services team based...

  • Central Sales Customer Service Representative

    5 days ago

    Batley, United Kingdom PPG Full time

    **Central Sales Customer Service Representative** **Birstall** **Full time | Permanent** **Key Responsibilities**: Conduct omni-channel sales activities: - Employ persuasive selling techniques to effectively promote products or services across different channels. - Seamlessly transition between channels to provide a consistent and personalized customer...

  • Central Sales Customer Service Representative

    5 days ago

    Batley, United Kingdom PPG Industries Full time

    Location Batley, West Yorkshire, United Kingdom **Central Sales Customer Service Representative** **Birstall** **Full time | Permanent** **Key Responsibilities**: Conduct omni-channel sales activities: - Employ persuasive selling techniques to effectively promote products or services across different channels. - Seamlessly transition between channels...

  • Project Coordinator

    5 days ago

    Batley, United Kingdom M Group Services Full time

    **Delivering what we **promise** Morrison Water Services are currently looking to recruit a Project Co-Ordinator to work on our North Leakage Projects. As the Project Co-Ordinator, you will be part of our Leakage Projects team who are responsible for the provision of various technology led leakage solutions to our clients in the North region. Our delivery...

  • Customer Service Advisor

    5 days ago

    Batley, United Kingdom Klein Hamilton Executive Search Full time

    Customer Service Advisor, Customer Support Agent, Customer Care, Direct Marketing, Sales, Permanent, Batley **Customer Service Advisor** Are you looking for a rewarding role? Do you have experience with inbound calls? Do you have an eye for detail? If so, this is a great opportunity for you! A Customer Services Advisor with sales experience who possess...

  • Customer Service Assistant

    1 week ago

    Batley, United Kingdom Brass Works Ltd Full time

    **Customer Assistant Duties** - Handle customer complaints - Sell relevant products and services - Build customer satisfaction - Direct calls appropriately to other departments - Collaborate with the team and meet daily quotas **Customer Assistant Requirements** - Excellent written and verbal communication skills - Previous experience in a customer service...