Customer Representative

4 days ago


Liverpool, United Kingdom AA Acquisitions Ltd Full time

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Representative and be a key player in delivering outstanding support to our valued customers.

**Duties**:

- Provide exceptional customer service to clients
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Upsell products and services to maximize customer satisfaction and company revenue
- Analyze customer needs and recommend appropriate solutions
- Perform accurate data entry and maintain customer records
- Maintain a high level of phone etiquette and professionalism at all times

**Requirements**:

- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Excellent data entry skills with a high level of accuracy
- Previous experience in a customer service role is preferred
- Multilingual abilities are a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

**Job Types**: Full-time, Permanent

**Salary**: From £23,241.92 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Liverpool (preferred)

Work Location: In person



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