Customer Service Representative

2 weeks ago

Liverpool, United Kingdom Helix Hub Full time

**Step into a New Role**: Customer Service Representative

**Location**: Liverpool

**Type**: Full-time, On-site

**Do you have a knack for connecting with people and love the thrill of a fast-paced environment?** Imagine being part of a team where your skills shine and your days are anything but ordinary. We’re looking for dynamic individuals to take on the role of **Customer Service Representative** and become a vital part of our vibrant Liverpool team.

**Why This Role?**

As a Customer Service Representative, your role will be all about creating memorable experiences for our customers. You’ll solve problems, answer queries, and build relationships—all while having a great time doing it. _**If you’re someone who enjoys variety and thrives on making others happy, this is your perfect match.**_

This position is **full-time and fully on-site in Liverpool**. We’re committed to building a strong in
- person team culture, though opportunities for flexibility may be available in the future.

**What’s on Offer?**
- A supportive workplace buzzing with energy and positivity.
- The chance to work with a team that loves what they do.
- Continuous training to help you grow and succeed.
- Clear pathways for career advancement.
- A role where no two days are ever alike.

**Key Responsibilities**

Your day-to-day as a Customer Service Advisor will include:

- Assisting customers with a smile and a solution-focused attitude.
- Handling inquiries, resolving issues, and providing product or service information.
- Teaming up with colleagues to ensure every customer leaves satisfied.
- Staying on top of daily tasks and adapting to the ever-changing flow of challenges.

**We’re Looking for Someone Who...**
- Has a bright, positive energy that lights up every interaction.
- Truly enjoys working with people and thrives in a social environment.
- Is a natural problem-solver who’s not afraid to think on their feet.

**What You’ll Need**
- A commitment to full-time, on-site work in Liverpool.
- Enthusiasm for learning and growing in a professional environment.
- Prior customer service or retail experience is a bonus but not required.

**Ready to Take the Leap?**

**Job Types**: Full-time, Permanent

Pay: From £24,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Additional leave
- Company events
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Liverpool L8 5RE: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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