Accommodation Coordinator

7 days ago

StokeonTrent, United Kingdom Davies Group Full time

**Accommodation Coordinator**

**Stoke-On-Trent**

**37.5 hours per week**

**Why would you join Davies?**

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:

- Reward platform - discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
- Development, training, and professional qualifications

Davies Group are looking for the accommodation coordinator to join us who will be responsible for sourcing and booking emergency and long term accommodation and removals and storage for policyholders upon instruction from claims handlers, loss adjusters and direct insurance. Maintaining contact with all involved parties and monitoring dates and costs of accommodation in line with ongoing works. You will work from your own diarised WIP of claims, dealing with bookings, extensions, and invoices for each of these. You will work closely with our supplier network, corporate hotel chains, and estate agencies.

**What will your day look like**:

- Dealing with inbound and outbound calls to policyholders, hotels, estate agencies, and our suppliers
- Sourcing and booking accommodation solutions to fit individual requirements
- Appointing our supplier network to deal with accommodation and removals needs
- Creating and issuing payment requests to Accounts
- Creating and issuing invoices
- Maintaining contact with the instructing party and policyholder throughout the life cycle of the accommodation

**Abilities And Knowledge**:

- Customer Service
- Microsoft skills
- Great written and spoken communication skills

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