Communications Assistant

-Salary
- **Circa £24,000 per annum**
Contract type
- **Permanent**
Location
- **Great Abington, Cambridge CB21 6AD (Agile; approximately 2 days a week from our office)**
Published**in 9 minutes**
- This is a _permanent_, _, full time_ vacancy_. _

**The Vacancy**

The Communications Department at Alzheimer’s Research UK inspires, engages and informs the public about dementia and the progress being made in research. The department leads on the charity’s media and PR work, including everything from the latest research breakthroughs to compelling stories from people who have been affected by dementia, as well as engaging the public through face-to-face events and activities.

The Communications Assistant will play a key role within the Strategic Communications function. They will be a part of the Supporters & Families Communications team, who recruit and work with the charity’s Media & Communications Volunteers and other supporters, sharing their lived experience of dementia to highlight why the charity’s mission is so vital.

This is a varied role that will involve the day-to-day management of our image and story library and essential administrative support for the Strategic Communications teams. The Assistant will also have the opportunity to generate engaging content to support our fundraising teams in an effort to raise much-needed funds for life-changing dementia research.

This role will be known internally as Communications Executive - Strategic Communications*

**MAIN DUTIES & RESPONSIBILITIES**:
**Administrative**:
Manage the day-to-day organisation of supporter story content and related assets on the digital asset management system (ResourceSpace), which serves as the organisation’s image and story library, including;
- Upload supporter story assets (story write-ups, images and related resources) to the system with associated consent.
- Manage consent of supporter stories and associated imagery to ensure the assets on the system are GDPR-compliant and protect the interests of our supporters.
- Be the point of contact within the Communications department for ResourceSpace queries.
- Use internal communications channels to champion the use of ResourceSpace across the organisation.
- Proactively identify opportunities to improve the system for users through user feedback and problem-solving to ensure the system is working optimally for teams across Alzheimer’s Research UK.
- Work with teams across the organisation to understand their needs and help provide them with curated content.
- Create and update user guides and guidance for ResourceSpace users and administrators.
- Proactively manage the content lifecycle, monitoring the usage of assets through regular reporting. Identify needs for updating content and gaps and opportunities for additional content.

Provide admin support to the Supporter & Families Communications team with their use of the organisation’s customer relationship management system (Salesforce) to record correspondence with and the activities of Media & Communications Volunteers.
- Generate reports of Media & Communications Volunteer activities through Salesforce to provide insights to the team.

Provide administrative support for the Strategic Communications teams as needed, to help manage the flow of communications and media work.

**Media & Communications**:

- Work with fundraising teams, and other relevant teams, to establish their supporter story needs and gather stories to fulfil this.
- Provide internal communications support as needed for the Strategic Communications teams and Communications department. Use various internal communications channels to champion the work of the Supporters & Families Communications team and other Strategic Communications teams.
- Be a part of the Communications department’s newsdesk function, helping to respond to media enquiries and provide media briefings across the organisation.
- Use our media database to prepare distribution lists for proactive media work as needed and support with the monitoring of media coverage.

**WHAT WE ARE LOOKING FOR**:

- Confidence working with computers; knowledge of Word, Excel and Outlook.
- Demonstrable administrative experience or relevant transferable skills.
- Experience building and managing relationships with others.
- Ability to learn quickly and adapt to working across multiple systems.
- A creative eye, with strong verbal and written communication skills.
- Ability to prioritise and effectively manage multiple tasks.
- Good planning and organisation skills with excellent attention to detail.
- Ability to communicate appropriately with people affected by dementia.
- A hard-working team player, with ability to use initiative.
- Friendly and professional demeanour.
- Willingness and ability to travel in the UK and to work outside of regular office hours when needed.

**The Charity**

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure