Customer Advisor

3 days ago

Carlisle, United Kingdom Newcastle Building Society Full time

About the Role

Every day is different in the life of a Customer Adviser, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts tocashing up and closing at the end of the day The list is endless however at the heart of everything we do is our customer.

We support our customers every step of the way from saving for a deposit to owning their own home to that all important wedding or dream holiday purchase.

This is a varied role but we will equip you with the skills to answer any questions thrown at you. Although it can be busy there is always an opportunity to have a friendly catch up with your colleagues over a cupper and biscuit

Our local communities have always been important to us and we support them in a variety of ways. As a member of the branch team you will have the opportunity get out into the Community, meeting local groups, charities and businesses. You’ll also have thechance to attend and support local events bringing these communities together, as well as spend time volunteering and making a huge difference to those around you.

**This role is for 35 hours per week: Mon to Friday 9-5 plus Saturday on a rota basis (paid as overtime)**

About You

All of our Customer Advisers work closely together so you will have real team spirit and thrive working with others. There is also plenty of opportunity to show what you can do on your own whilst being fully supported along the way.

Relationships are really important to us, therefore you’ll need to be great with people; building rapport easily to understand how best to help the customer, whether that be suggesting options the customer may not be aware of or by creating leads for therelevant advice specialists in branch and our Head Office.

You’ll have Customer Service experience that demonstrates your attention to detail and accuracy while focusing on the customer. It should go without saying that having a commitment to ensuring good outcomes for end customers is a given.

About Us

Our branch teams are the face of our Society. They are our connection to the community and a hugely positive part of the high streets, towns and cities in which we are located.

The main purpose of our branches is the provision of reputable savings and mortgage accounts, this is underpinned by solid financial advice for those who live in and around our branch locations across the North of England, including Cumbria and the Scottishborders. Priority for us in the branch network is maintaining great relationships with both existing and potential customers through consistent customer engagement. We pride ourselves on being a dependable source, here to help our customers understand andaddress their ever-changing financial needs

We are always busy developing community spaces, supporting local groups and creating a long term legacy to benefit North East communities.

As a Customer Adviser, you’ll be joining us in a really exciting time in our journey. As well as receiving a competitive annual salary our colleague benefits package also includes;
In addition to your salary you receive the below benefits:

- 25 days holiday allowance (rising to 30 days with length of service) + bank holidays
- Corporate bonus scheme
- Subsidised event tickets
- Generous pension scheme
- Performance-related pay
- Volunteering days
- Flexible working hours

  • Rental Customer Advisor

    5 days ago

    Carlisle, United Kingdom Arnold Clark Full time

    Join to apply for the Rental Customer Advisor role at Arnold Clark2 days ago Be among the first 25 applicantsJoin to apply for the Rental Customer Advisor role at Arnold ClarkGet AI-powered advice on this job and more exclusive features.We’re looking for an organised and enthusiastic Rental Customer Advisor for our Carlisle Car & Van Rental branch.We...

  • Customer Service Advisor

    2 weeks ago

    Carlisle, United Kingdom GLL Full time

    **Customer Service Advisor** GLL is looking for a Customer Service Advisor at The Sands Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who...

  • Customer Service Advisor

    1 day ago

    Carlisle, United Kingdom Castles and Coasts Housing Association Limited Full time

    **Customer Services Advisor** - **Carlisle, Newcastle or Workington**: - **20 hours per week**: - **24-month fixed term contract**: - **£13,754 - £15,040 per annum + benefits package** Castles & Coasts Housing Association (CCHA) is currently looking to recruit a Customer Services Advisor (20 hours per week) based in Workington, Carlisle or Newcastle...

  • Customer Services Advisor

    7 days ago

    Carlisle, United Kingdom Castles and Coasts Housing Association Limited Full time

    **Customer Services Advisor** - **Workington or Carlisle**: - **36.25 hours per week**: - **18 Month Fixed Term Contract**: - **£24,929 - £27,260 per annum (FTE based on 36.25 hours per week) + benefits package** Castles & Coasts Housing Association (CCHA) is currently looking to recruit a Customer Services Advisor (full time, 36.25 hours per week)...

  • Customer Care Advisor

    1 week ago

    Carlisle, United Kingdom Wm. Armstrong (Longtown) Limited Full time

    At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values.We are currently looking for a Customer Care Advisor to join our Customer Experience team in Longtown.We are looking for a well organised individual to be the primary interface between WmArmstrong and its customers ensuring that...

  • Customer Service Advisor

    3 days ago

    Carlisle, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Carlisle. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers...

  • Customer Service Advisor

    1 day ago

    Carlisle, United Kingdom David Hayton Ltd Full time

    We are looking for a **Full-Time**Customer Service Advisor to join the the Mazda team at our Carlisle dealership. The Customer Service Advisor role is very unique; needing someone with strong administrative, sales, customer care and diary management skills. Alongside all this, we need someone with strong communication skills and the right personality who...

  • Customer Care Advisor

    1 week ago

    Carlisle, United Kingdom Wm. Armstrong (Longtown) Full time

    At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values.We are currently looking for a Customer Care Advisor to join our Customer Experience team in Longtown.We are looking for a well organised individual to be the primary interface between WmArmstrong and its customers ensuring that...

  • Customer Service Advisor

    7 days ago

    Carlisle, United Kingdom TrustFord Full time

    Department: Aftersales, Service Advisor**Location**: Carlisle Transit CentreSalary Range: Competitive Salary plus 33 days holiday, Life Assurance and other great Company benefitsContract Type: Permanent **We enjoy working together and can always rely on each other’s support.** We like the people we work with and respect how good they are at their jobs....

  • Customer Service Advisor

    5 days ago

    Carlisle, United Kingdom Castles and Coasts Housing Association Limited Full time

    Castles & Coasts Housing Association (CCHA) is currently looking to recruit a full time (36.25 hours per week) Customer Services Advisor based in Carlisle with a salary £24,440 - £26,725 per annum. Key tasks are varied and include: - Processing day to day and specialist repairs reported by our customers - Liaising with contractors and Property Services...