Customer Service Advisor

4 days ago

Carlisle, United Kingdom TrustFord Full time

Department:
Aftersales, Service Advisor**Location**:
Carlisle Transit CentreSalary Range:
Competitive Salary plus 33 days holiday, Life Assurance and other great Company benefitsContract Type:
Permanent

**We enjoy working together and can always rely on each other’s support.**

We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.

We are looking for a **Customer** **Service Advisor**who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.

Join our friendly local team, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve.
- **Are you a team player?**:

- **Are you customer focused?**:

- **Do you have motor trade experience?**:

- **Do you have great organisational skills?**:

- **Do you have customer service experience?**:

- **Can you drive the standard in customer care?**
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Bonus payments based upon your performance
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website

**For your first 5 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.**

TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

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