Customer Service Advisor

13 hours ago


Carlisle, United Kingdom Castles and Coasts Housing Association Limited Full time

**Customer Services Advisor**
- **Carlisle, Newcastle or Workington**:

- **20 hours per week**:

- **24-month fixed term contract**:

- **£13,754 - £15,040 per annum + benefits package**

Castles & Coasts Housing Association (CCHA) is currently looking to recruit a Customer Services Advisor (20 hours per week) based in Workington, Carlisle or Newcastle with a salary of £13,754 - £15,040 per annum.

Key tasks are varied and include:

- Processing day to day and specialist repairs reported by our customers
- Liaising with contractors and Property Services colleagues to deal with complex responsive repairs on a regular basis
- Updating important records (including CRM and electronic document management systems).
- Advising residents on rent/service charge accounts
- Taking payments Giving advice on lettings and anti-social behaviour matters.

We are looking for someone who is self-motivated; is a problem-solver; has experience dealing with customer enquiries combined with a knowledge of the principles of customer care.

**Interviews to be held in either Carlisle, Newcastle, Workington on either Tuesday 28th or Wednesday 29th October 2025.**

**Job Types**: Part-time, Fixed term contract
Contract length: 24 months

Pay: £16,518.21-£29,186.17 per year

Expected hours: 20 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Flexitime
- Gym membership
- Life insurance
- Sick pay

Work Location: In person



  • Carlisle, United Kingdom GLL Full time

    **Customer Service Advisor** GLL is looking for a Customer Service Advisor at The Sands Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who...


  • Carlisle, United Kingdom Castles and Coasts Housing Association Limited Full time

    **Customer Services Advisor** - **Workington or Carlisle**: - **36.25 hours per week**: - **18 Month Fixed Term Contract**: - **£24,929 - £27,260 per annum (FTE based on 36.25 hours per week) + benefits package** Castles & Coasts Housing Association (CCHA) is currently looking to recruit a Customer Services Advisor (full time, 36.25 hours per week)...


  • Carlisle, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Carlisle. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers...


  • Carlisle, United Kingdom TrustFord Full time

    Department: Aftersales, Service Advisor**Location**: Carlisle Transit CentreSalary Range: Competitive Salary plus 33 days holiday, Life Assurance and other great Company benefitsContract Type: Permanent **We enjoy working together and can always rely on each other’s support.** We like the people we work with and respect how good they are at their jobs....


  • Carlisle, United Kingdom Castles and Coasts Housing Association Limited Full time

    Castles & Coasts Housing Association (CCHA) is currently looking to recruit a full time (36.25 hours per week) Customer Services Advisor based in Carlisle with a salary £24,440 - £26,725 per annum. Key tasks are varied and include: - Processing day to day and specialist repairs reported by our customers - Liaising with contractors and Property Services...


  • Carlisle, United Kingdom Castles and Coasts Housing Association Full time

    Castles & Coasts Housing Association (CCHA) is currently looking to recruit a full time (36.25 hours per week) Customer Services Advisor based in Workington, Carlisle or Newcastle with a salary £24,929 - £27,260 per annum. Key tasks are varied and include: - Processing day to day and specialist repairs reported by our customers - Liaising with...


  • Carlisle, United Kingdom David Hayton Ltd Full time

    We are looking for a **Full-Time**Customer Service Advisor to join the the Mazda team at our Carlisle dealership. The Customer Service Advisor role is very unique; needing someone with strong administrative, sales, customer care and diary management skills. Alongside all this, we need someone with strong communication skills and the right personality who...


  • Carlisle, United Kingdom Carlisle City Council Full time

    This is an exciting opportunity to join our Customer Services team based at the Civic Centre, Carlisle. The working day is varied, dealing with queries for a variety of council services both face-to-face and by telephone. Applicants must be able to demonstrate competency with multiple IT systems and be available to start from 8am to cover department opening...

  • Service Advisor

    1 week ago


    Carlisle, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Location - Carlisle Basic Salary = £23,650 + Overtime Monday - Friday 8:00am to 16.30pm Alternate Saturday Mornings - 8am to 12 midday (Paid at time & Half My client one of the leading Commercial Main Dealers in the North of England is looking to expand their service department and requires an experienced commercial vehicle Service...


  • Carlisle, United Kingdom Denholm Associates Full time

    Do you have a background in customer service and enjoy helping customers over the phone? Our client is looking for an Arrears Management Advisor to join their small but highly effective team. Although financial services experience is desirable for this role, what's most important is your ability to speak to customers on the phone and deliver, through...