Operations Assistant

2 days ago

Manchester, United Kingdom HOST Manchester Ltd Full time

**About HOST**

HOST Manchester is a new style of co-working space created for motivated independent hairdressers, combined with a flexible event space for trade-based events in the hair and beauty industry. We are a young, dynamic business leading change in the sector, founded and run by one of the UK’s most innovative creative talents.

**The Role**

We are looking for a self-reliant, confident, enthusiastic and level-headed Operations Assistant to join our close-knit team. You will play a vital role in ensuring our space meets the highest standards for our independent hairdressers and their clients, helping to create an environment that feels welcoming, professional and inspiring.

You’ll need to stay calm under pressure, inspire and encourage our members, and represent HOST with professionalism at all times. This role also involves supporting the business owners to grow membership and ensure our events run seamlessly.

Key Responsibilities
- Support the owners in the day-to-day running and maintenance of HOST.
- Deliver excellent customer service to hairdressers and their clients.
- Ensure cleanliness, organisation and hygiene standards are upheld throughout the space.
- Assist with the set-up and smooth running of events.
- Carry out the duties of a key holder, including security and opening/closing responsibilities.

Essential Experience
- Minimum 1 year in retail, hospitality or another customer-facing industry.
- Strong communication skills, with the ability to engage at all levels.
- Experience supporting event planning and delivery.

Our Culture

At HOST, energy, individuality and professionalism go hand in hand. If our team aren’t feeling the vibe, our customers won’t either, so we want people who bring ideas, positivity and individuality to everything they do.

We’re building a diverse, inclusive team where everyone can be themselves. We value creativity, fresh thinking and contribution and we know that a happy team means satisfied members and clients.

The Details
- Location: Ducie Street, Manchester (3 minutes from Piccadilly Station).
- Hours: 24-30 per week, Monday to Sunday between 8am-8pm (some weekends included).
- Pay: £13.25 per hour.
- Benefits: 28 days holiday pro rata, uniform provided.

How to Apply

Please send a CV and covering letter outlining your relevant experience in hospitality or customer service, why you believe you’re suited to this role, and why you’d like to join HOST. We want to hear about you as a person as well as your professional background.

**Job Type**: Part-time

Pay: £13.25 per hour

Expected hours: 24 - 30 per week

Work Location: In person

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