On Call Coordinator
2 weeks ago
Nos Da Healthcare are seeking an On-Call Co-ordinator to work each weekend from home covering the business's out of hours on-call service for our Wrexham office.
Please Note; although a remote role, the successful applicant must be based within 20 minutes of Wrexham and be able to pick up the company mobile from the office at 16:00 on a Friday evening and drop it back over at 08:00 Monday morning.
**The Role**
~ On-Call Co-ordinator
~ £120.00 per weekend + commission _(expectations of £25-£50 per weekend)_
- Commission & Bonus Scheme for 'Booked Shifts',
- Work Laptop & Mobile Provided,
- From 16:00 on Friday to 08:00 on Monday - Dealing with queries as & when they arrive (not a full time desk role)
- Working from home,
- Promotion Opportunities (if applicable)
- Working into the office locations,
- NVQ / Diploma Level Training,
- Extremely flexible company to work for,
- Full training provided before commencing role,
- High Performance Rewards - Inc; Nights Out, Meals, Trips away, Holidays.
Responsible for all shift bookings, issue's and events during weekend hours from 16:00 Friday to 08:00 Monday for our Wrexham Office.
- Ensure all shift bookings and staff transfers for the office are scheduled and filled.
- Complete a full administration report for each office from weekend events.
- Act as the escalation point for all customer complaints and issues ensuring customers receive the highest levels of customer service and the company's brand is maintained at all times during weekend hours.
- Assisting with HR & Admin tasks where possible.
- Experience working with google spreadsheets is beneficial but not essential.
- Use of internet from home is essential.
- Exceptional Phone manner.
- Efficient & Organised.
**Company Outlook**
Nos Da Healthcare Ltd was founded in 2008 by Tristan Rich. His vision was simple, to provide an innovative approach to the recruitment of Healthcare staff across Wales at a cost effective price and become a trusted & reliable recruitment agency that healthcare organisations can count upon for support 24/7. Drawing on from his experience of opening new offices with a multi national care company, he was driven to believe that there was a niche in the industry for a fresh healthcare agency, family owned business with an open door policy to all staff & clients.That belief came true and Nos Da Healthcare have gone from strength to strength, building the client base to work nationally with major healthcare organisations, NHS, private organisations and becoming the #1 agency of choice for a number of clients.
Moving forward to the present day, Nos Da Healthcare now have four locations in Bargoed, Swansea, Wrexham & Liverpool and have big plans to open another two new locations in 2025
**Job Types**: Full-time, Permanent
Pay: £120.00 per week
Additional pay:
- Bonus scheme
- Performance bonus
**Benefits**:
- Bereavement leave
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- On-site parking
- Profit sharing
- Work from home
Schedule:
- Every weekend
- Weekends only
Application question(s):
- Are you able to commute to Wrexham for 4pm on a Friday and 8am on a Monday?
Work Location: In person
Reference ID: WrexhamOnCall001
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