Administrator

This role is aimed at someone who thrives in a fast-paced environment, enjoys a varied role, and can use their inititiative.

**Purpose of the Role**

To assist in providingall administration support functions within the business.

**Key Responsibilities**
- General office administration duties, including greeting customer and answering the phone.
- Stock Control / Ordering of new PPE.
- Create Purchase orders and check purchase invoices.
- Ordering Fuel, complete fuel register & submit on a weekly basis to finance.
- Raise & dispatch private jobs on database:

- Taking initial phone call from customer. Providing a quote or passing to a BDM.
- Liaise with planning team over unit availability.
- Take payment and invoice.
- Arrange for any plans / CCTV to be processed from our Leeds office.
- Organising annual PAT testing.
- Training course research, booking and management of training matrix to ensure all personnel are trained in line with company/ contractual requirements.
- Transferring telephones to on call managers, weekly.
- Compile drivers hours/ defect sheets so managers can identify any missing
- Compare Reports and process footage for NWL, in line with KPIS.
- Ensure that NWL have required paperwork during system outages.
- Check all information is supplied from subcontractors
- Manage Business Support Inbox and deal with any queries.

It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.

General Responsibilities
- The Company is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation.
- To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.

**Experience and Qualifications**
- Previous experience of working in an administrative role - essential.
- IT skills - essential.

**Personal Skills**
- Excellent verbal and written communication skills.
- Polite and approachable always.
- Excellent telephone and negotiation skills.
- Must be detail conscious with a high regard for accuracy and well organised.
- Excellent administration skills are required.
- Has a ‘can do/will do’ attitude.
- Analysis of own performance and takes steps to improve this.
- Remains focused when faced with competing demands.
- Keeps people informed of progress on key tasks.
- Adapts their communication style to suit their customer / colleagues, responding to their feedback or queries.
- Accepts new ideas and change initiatives.
- Always conducts themselves in a courteous and professional manner.
- Always maintains the strictest levels of confidentiality.

**The Vision of Jet Aire Services Group is to be the drainage contractor of choice.**

**Our mission statement is to build a financially strong and stable business, whilst delivering unrivalled quality service.**

**Our Company CARE Values**

**Candour**- open, honest, sincere, receptive and listen.

**Accountability**- accountable for own actions, behaviour, and performance. Take ownership of decisions.

**Respect**- behave with dignity and respect, listen, and show empathy.

**Excellence**- strive for excellence.

**Jet Aire Services Group Benefits Package**

As well as being a great place to work, we offer our employees a range of benefits including.

The Hub - for JAS People - Our employee engagement platform that also offers unbeatable money saving discounts.

An Employee Assistance Programme (EAP) - Our EAP is a free and confidential employee benefit designed to help deal with issues that could be affecting general wellbeing.

JASafe Always - We are committed to making Jet Aire Services Group a safe place to work.

Cycle Scheme

Eye Care

Employee of the Month incentive - The winner receives £100.00 in gift vouchers.

Refer-a-Friend incentive - We hope you enjoy working here so much, you recommend us to your friends and family, you can earn a financial reward for referring us.
- If you pride yourself in delivering a quality service, want to work for a financially stable business who offers an attractive overall benefits package, and your values align with ours, we look forward to hearing from you._