Administrator

5 days ago


Darlington, United Kingdom Cotterhill Limited Full time

Frank’s The Flooring Store are delighted to be recruiting for an experienced administrator to join its retail team.

Frank’s is the North East’s largest independent family run flooring store, who pride themselves on helping families turn their houses into homes. To ensure it provides a seamless customer journey, Franks is looking for an experienced and outgoing administrator who can thrive in this customer facing role which manages a high volume of work.

The Store Administrator will support the customer journey through the administration of the sale process, taking payments, placing orders and responding to customer queries, both face to face and over the telephone.

This role is an opportunity for an experienced administrator to grow and develop with the business, as Frank’s look to the create a centralised administration and customer service team which will support the wider group of stores. This role will initially be a dedicated support to the Darlington store, with a view to supporting others stores as the role develops. This role can therefore be based in the Darlington store and company head office, with occasional travel required between sites, therefore it is essential that the administrator has a full driving license and access to their own vehicle.

**Working Hours**: Full time, permanent, 39.5 hours per week over 5 days. Monday to Sunday.

**Job Types**: Full-time, Permanent

**Salary**: Up to £10.42 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift

Work Location: In person

Reference ID: Store Admin


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