Associate Medical Secretary

2 weeks ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

An exciting opportunity has arisen within Paediatric Neurology for a full time permanent Associate Medical Secretary to join our busy administrative team. This is an exciting and challenging role within the administration team in which the post holder would have an opportunity to make a direct positive impact on patient experience within the Trust.

The post holder must be IT literate and have the ability to navigate trust IT systems.

The role requires the ability to liaise with all disciplines of staff i.e. Directorate Managers, Consultants, Nurses and administrative colleagues.

Job Summary

Responsible for providing an efficient, high quality secretarial support to one or more consultants and clinical teams within the department under the supervision of a senior medical secretary. This will include ensuring that all daily secretarial tasks are undertaken, assist with the organisation of the consultants workload, communicating appointments and admission related information to patients/carers in a friendly and reassuring way.

**Organisational Values**:
Ourvalueshelp us to define and develop our culture,what we doandhow we do it. It is important that you understand and reflect these values throughout your employment with the Trust.

**The post holder will**:

- Put patients first
- Take pride in what they do
- Respect others
- Strive to be the best
- Act with integrity

Ourvalues and behaviours framework| describes what it means for every one of us in the Trust to put our values into action. The framework can be found on our Trust careers pages and GTIntranet.

Secretarial/Administrative responsibilities
- Provide full secretarial support to the consultants and members of their teams with respect to their general medical duties and specialist work
- Type all clinical letters which may include those of a distressing or emotional nature, as well as discharge summaries or other relevant correspondence and documents as required in line with the Trust targets and local SOPs.
- Complete general clerical duties including photocopying, filing, collection, opening and distribution of post, faxing, arranging couriers, shredding of confidential information.
- Be aware of, and to ensure co-ordination of work to meet quality standards with regard to accuracy and deadlines
- Ensure that all daily tasks and ongoing workloads are prioritised and completed within agreed timeframes
- Prioritise incoming correspondence and ensure it is promptly dealt with the appropriate member of staff
- Manage the transfer of patient information in line with the Trust policies and procedures for patient records and clinic processes
- Act as a central point for information and communication for the clinical team
- Locate, collect and book patient notes in and out of the department as required
- Assist with induction and on the job training of new and agency members of staff
- Assist in providing cover for other secretaries in the Directorate to ensure continuity of service to Consultant, medical staff, service users and patients

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